Transportation Management Consultant
Current• Form strategic partnerships with carriers, focusing on developing effective recruiting strategies and process improvement initiatives.• Provided strategic advice on operational best practices for recruiting, operations customer relations, and experience, fostering a culture of continuous improvement. Developed and presented proprietary learning ABC HIRES©. Ongoing bi-monthly coaching resulting in reduced cost per driver hire.• Implemented strong retention programs, IT’S RETENTION © greatly enhancing driver loyalty and satisfaction. Actively addressing driver issues in real-time while escalating the most serious to the upper management for immediate resolution. • Instill an atmosphere of energy, excitement, and customer/client relations.