Tours en Oaxaca, CDMX, Chiapas, Cancún

Languages: Spanish, English and FrenchProvide Exceptional Customer service to our Guests. Offer precise and accurate information and suggestions regarding the city and its attractions. Possess a positive approach as well as capability to empathetically listen to guests needs and requests. Maintain at all times a high level of professionalism with guests and colleagues. Have strong problem solving skills as well as the capacity to make appropriate decisions.

• Developed and adapted kids activities according to the framework plan of an intervention and the thematic orientations determined by the counselor of the organization

• Conducted interviews in English, French and Spanish with prominent figures in the Montreal cultural scene

Recognized by students and director for innovative, effective methodology. Obtained ongoing feedback from students, integrated feedback into new course development and course upgrades. Participated in the development of learning modules and refinement of educational support materials for new courses. Designed a course to teach both language and culture through popular Latin American music.

• Enseigner de façon innovatrice des cours d’espagnol dispensés aux enfants

Led tourists, group leaders and bus drivers in a friendly and responsive manner . Planned amusing, educational tour routes. Reported incidents and observations to the manager