Edward Gomes Email & Phone Number

Durham, Nc, Us

Durham, North Carolina, Us

Responsibility for providing leadership and coordination across centralized and decentralized service providers to encourage generalization of solutions and use of common tools and standards. He also provides oversight and guidance to the Project Management and Service Management functions, including establishing and directing the overall strategy, direction and operational plans for the consistent application of life cycle, project management, IT service management and other organization-wide methodologies for central IT and other IT campus leaders.Gomes serves as executive sponsor to DiversifyIT, an ad hoc, volunteer staff-led program, offering guidance and mentorship to the committee leads and others, participating in programming, and aligning its work with the formal efforts of OIT, the Office of Institutional Equity, and Human Resources.

Durham, North Carolina, Us

The senior associate dean for TTS is jointly funded by Trinity College of Arts & Sciences and the Office of Information Technology, a collaboration that facilitates the implementation of sustainable and reliable services to support the teaching and learning needs and priorities of the institution. Reporting to the dean of faculty of Arts & Sciences and Trinity College, with dotted line reporting to an assistant vice president for information technology, the position directs the school’s information technology planning, services, resource allocation and integration for 70+ departments, programs and institutes. Locations of supported services include the Durham campus, remote campuses and overseas locations.Set the information technology vision for the college. Develop, implement, and oversee Trinity College of Arts & Sciences IT support structure, strategic growth plans, overall IT budget, operational policies and procedures, business processes and flows, and implementation of best practices. Manage overall operations of the Office of Technology Services (TTS), implementing and supporting technology for faculty, staff, and students of Trinity College of Arts & Sciences and units outside of the Trinity College of Arts & Sciences. Supervises TTS staff managing centralized IT services and coordinates the integration of centrally supported services with decentralized services provided by departmentally assigned IT staff in the college. Coordinate recruitment and hiring of IT personnel including making key personnel decisions such as rates of pay approval, promotions and job classifications, for all IT positions in Trinity College of Arts & Sciences. Chair and/or participate in key campus-wide committees responsible for decision-making regarding technology. Represent Duke at various local, regional and national academic IT activities.

Durham, North Carolina, Us

Managed a team of professionals (14 FTE) providing information technology support for the Perkins Library System (7 locations), the Duke Divinity School Library, the Center for Instructional Technology (CIT) and the Duke Marine Lab Library in Beaufort, NC. ISS also provides information technology support for central library related services used by the Professional School Libraries (Divinity, Law, Medicine, and Fuqua School of Business) of Duke University.Developed and implemented IT strategic plans for the Duke University Libraries’ applications and services. Assessed library systems and technology solutions to insure their effectiveness in support of the research needs of Duke University; consulted with stakeholders, library staff and other university organizations in planning for and evaluation of supported technology and services. Assisted the Director of Administrative Services in monitoring financial health of the Library IT organization and the development of long-term financial projections for ongoing and developing IT projects. Evaluated and negotiated new business ventures and assuring legal and regulatory compliance. Managed the ISS departmental staff and budget in support of the department’s mission and goals. Contributed to and was highly active in local, consortial, regional, and national meetings to stay abreast of technology developments/trends and to represent Duke University Libraries.

Durham, North Carolina, Us

Managed and supported the integration of multiple hardware and operating system platforms. Managed the networking infrastructure. Analyzed system-wide networking needs, evaluated existing infrastructure and implemented upgrades as needed. Coordinated backup/restoration measures, response to unplanned outages and/or security breaches. Supervised information technology support staff (4 FTE). Developed budget requests for networking and server hardware, software, service agreements, maintenance, and upgrades. Collaborated with central IT and other University staff to facilitate the integration of the Library’s systems and services. Provided after hours on-call service in rotation with other team members.

Durham, North Carolina, Us

Manage an integrated computer network with both departmental and remote users, consisting of network file servers, PCs, Macs, print servers, networked printers, FTP and web hosting servers. Server systems administration, user account management, backups of the file server, administration of a Lotus cc:Mail e-mail server, maintaining and upgrading existing hardware and software, installing and troubleshooting PCs and providing users instruction.Maintain and administer Microsoft Access databases for both department staff and investigators to manage all patient scheduling, census, billing and laboratory data as well as providing administrative utilities (hospital schedule imports, reports, labels printing, etc.) Investigator databases were built to suit the needs of the investigator.

Durham, North Carolina, Us

Myron Wolbarsht Research Laboratory, Dept. of Psychology (April, 1986 - April, 1992)Joseph Greenfield Cardiology Research Laboratory, Dept. of Medicine (May, 1992 - Sept, 1995)Bio-medical and medical research. Responsibilities: Conduct laboratory experiments; analyze and prepare research data for presentation and/or publication; evaluate, purchase install, maintain and/or upgrade all laboratory hardware and computer systems.

Durham, North Carolina, Us

Support activities related to managing undergraduate admissions applications review. Support regional admissions counselors in daily activities. Assisted in coordination and implementation of annual Duke student weekend visit for perspective minority students.

Bs, Physics

Mechanical Engineering