Eduardo Gouvea Email & Phone Number

Rio De Janeiro, Brazil

IT Infrastructure and Enterprise Applications Management

Rio De Janeiro Area, Brazil

Since its foundation in 2000, EDCOM helps its clients from various segments to maximize the technology use in order to increase their resources’ efficiency.Whether it is a small company starting its activities or large multinational corporations in business for many years, EDCOM is ready to assist in the design, specification, consulting, application.

Niterói, Rio De Janeiro, Brazil

Map all Business Processes and ensure the application of ISO 9001 standards to meet customer satisfaction.Review all ISO 9001 documents and strenghten business processes compliance with ISO 9001.Install new ERP system (TOTVS Protheus).Cost Control.Contracts Management.

Niterói, Rio De Janeiro, Brazil

Manage corporate IT resources, including servers, computers and mobile phones.Develop IT systems, web-based, with smart devices (tablets and smart phones) compatibility.Helpdesk - User support.

Florianópolis And Rio De Janeiro Area, Brazil And Oslo Area, Norway

Manage Information and Communication Technology projects for SN Power around the Globe.Department Budget Control.Part of the ICT (Computers and Mobile Phones) Helpdesk for SN Power users.Manage Cloud Servers.IT equipments and services procurement.SAP Business One ERP Administration

Macaé Area, Brazil

Budget management for all IT and Telecommunications related costs.Server specification, purchasing, installation, configuration and maintenance.PHP/MySQL programming and creation of a web-based tracking system for internal and external customers.Teknisa ERP system management.

Rio De Janeiro Area, Brazil

Preparo de solulções comerciais e tecnológicas para projetos de Contact Center: Entendimento das demandas, realização de reuniões de kick-off e alinhamento, responsável por acionar as áreas de planejamento, RH, tecnologia, instalações, financeiro, entre outras, para levantamento dos custos de cada projeto; preparação da documentação necessária para.

Rio De Janeiro Area, Brazil

Successfully managed the efforts to do the site survey for the telecommunications project on the Rio Tinto Expansion in Corumbá, including the sites in Uruguay and Paraguai, coordinating with local companies on each country.Prepared the specification and configuration for router and switch to be implemented in the Sandwell office in Lima.Packed and.

Rio De Janeiro Area, Brazil

During the exploration operations in the El Paso fields in Camamu and Santos, I was in charge of the installation and support for all IT and telecommunications infrastructure. With respect to the satellite data connection, I was in charge of all the steps, from quoting to installation coordination in on shore and off shore drilling rigs. In the shore base.

Rio De Janeiro Area, Brazil

Lucent AVAYA G3R ACD PBX with IVR and predictive dialing applications.

Rio De Janeiro Area, Brazil

Installation and maintenance of the following equipments: - Nice System recording systems for Call Centers, Banks and Brokers- IPC Tradenet voice systems- COMDIAL PBXs- Newbridge Mainstreet Multiplexers

Rio De Janeiro Area, Brazil

In 1992, after buying a 2400bps modem I decided to build my own Bulleting Board System. It was built using Remote Access to manage the users and Front-Door to handle the system events. It had only one phone line, but it was the beginning of my life with telecommunications. It was part of the Fidonet messages network (node number 4:802/41) for many years.

Bachelor, Computer Information Systems

Technical, Electricity

Activities and Societies: Estagiário do Convênio Embratel