Ed Hale Email & Phone Number

Greater Pittsburgh Area

• Responsible for controlling or managing development staff• Changed with overseeing 40 Developers and SA’s• Serve as a resource/subject matter expert for the customers and management• Documents active project progress• Mentor to less experienced staff• Monitor and supports work area processes and metrics• Participate in the team decisions• Supports Customers and work with Business Owners• Provide production support on specified development applications• Determine and manage workload priorities• Manage IT staff and perform hiring activities• Skilled with procurement process and software• Communicating job expectations and appraising their performance• Document and ensures timely resolution of project and production issues

Pittsburgh, Pa

• Facilitates code deployment/ project releases with other IT and Business Areas• Team Member who facilitates new code deployment• Serve as a resource/subject matter expert for the customers and management• Documents active project progress• Skilled with procurement process and software• Supports Customers and work with Business Owners• Participate in the team decisions• Provide production support on specified development applications• Determine and manage workload priorities• Document and ensures timely resolution of project issues• Change Control (SDLC)

Cincinnati Area, Ky

• Team leader who facilitates effective system design and definition of new systems• Serve as a resource/subject matter expert for the customers and management• Provide effective coordination with vendors and consultants• Participate in the negotiation of vendor contracts• Provide production support on specified applications• Assist in the evaluation for system hardware and software products• Follow change management procedures developed by company• Work with senior leadership level of the organization to resolve risk and issues associated • with projects• Determine complex schedules, budgets, and skill sets of teams for projects• Determine and manage workload priorities• Facilitate activities across IS&T departmental teams• Document and ensures timely resolution of project issues• Participate in interview process for hiring on new staff and facilitates new employee training • and organization• Supports Customers and work with Business Owners• Act as a mentor to less experienced staff• Monitor staff workload (calls, work orders, service request) and work quality)• Provide input to employee evaluation

Cincinnati Area, Ky

• Team lead who demonstrates detailed knowledge of the application data and database system and acts as a resource/subject matter expert for the organization’s departments• Assist in the evaluation for system hardware and software products and document system requests using the Service Request and Analysis Checklist formats• Act as a mentor to less experienced staff• Create complex project work plans, charters, and other project documents• Determine schedules and skill sets for projects• Experience working with local law enforcement on loss prevention• Work with departmental sponsorship to resolve project issues and risk• Manage workload priorities and facilitates activities across IS&T departmental teams• Ensure that project plans are followed and updated• Provide accurate and timely individual and project status reports• Document and ensure timely resolution of project issues• Facilitate complex system upgrades

Bachelor Of Arts (Ba), Business Administration And Management, General

Associates Degree, Business Administration And Management, General