Ed Hawco Email & Phone Number

Longueuil, QC, CA

New York, New York, US

I write and illustrate both internal and client-facing product documentation and manage the publication process for all of the company’s technical publications. I also write, edit, and manage the internal and client-facing Salesforce-based knowledge base.

Technical writing, marketing copy writing, instructional design, blogging/wiki content development, and technical publications process consultation.

San Ramon, CA, US

I led a team of technical writers and translators. We produced technical user documentation in the fields of telecommunications and public safety access points.I started this position at Positron Public Safety Systems, and in late 2009 the data applications segment was sold to Tiburon Inc. I worked from the office in Montreal.

US

I produced written marketing collateral for the telecommunications industry—primarily "B2B"—including data sheets, brochures, white papers, advertising, trade paper editorial content, and annual reports.

Managed the web site for the Montreal chapter of the Society for Technical Communication (STC), bringing it from prototype to a fully formed go-to resource for chapter members, containing regularly updated information on activities, jobs, and chapter activities.

I was the Documentation Manager for a rapidly-growing startup in the field of Internet privacy and security.

London, GB

I was a technical writer, then documentation team leader for Discreet's Advanced Systems products (Inferno, Flame, Flint, Fire, and Smoke).

I started this position as a junior technical writer. Within two years I was manager of a small team of three, producing user documentation for a finite-element analysis modeling product.

Bfa (Incomplete), Photography

Ba, Psychology, Sociology

Diploma, Business Technology, Marketing