Ed Hyde Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Oakland, California

Wellington & Wairarapa, New Zealand

Auckland, New Zealand

Responsible for the Spark Ventures and Wholesale portfolio for Spark NZ Ltd. In my Ventures capacity, my mandate is to create the next wave of growth for Spark NZ. We're focussed on the building, partnering or acquiring of digital services which provide experiences that customers love. The wholesale business provides services to most of the largest telecommunication businesses in NZ and provides connectivity into NZ for many of the largest global Telco's.

Auckland, New Zealand

Semble is a mobile wallet business designed to revolutionise the way New Zealanders pay for goods, use public transport and receive offers from retailers.Its vision is to create an ecosystem of services sitting inside a mobile wallet so that people can leave their wallet at home.The service launched in March 2015 with 2 major banks (ASB and BNZ) and the 3 NZ mobile operators (Spark, Vodafone NZ and 2 Degrees) and there are a number of additional parties in the transport and retail domain who are committed to being partners in the very near future.I have been involved in this venture from the initial strategy and business approval stage and currently sit on the Board as shareholder representative.

Auckland, New Zealand

Responsible for a portfolio of businesses and growth opportunities within Telecom Digital Ventures which is a new business unit set up to create new growth for Telecom in underserved and adjacent growth markets.I'm currently responsible for a range of business lines including Qrious (Smart Data), Skinny Mobile Prepaid flanking brand), Telecom WiFi, and Telecom Commerce. In addition to this I'm also responsible for a number of confidential growth initiatives which are in development.

Auckland, Nz

Responsible for the Mobile products portfolio for Telecom NZ. The role involved ownership of Mobile strategy, network and product investments (>$100M) and mobile product development for the Telecom group. This covered Consumer, SME and Enterprise segments aswell as our Wholesale offering.Total revenue for the product line is circa $900M pa with an annual capital responsibility of $100MI lead the closure of Telecoms CDMA network (2012) from a business ownership perspective and the 4G LTE network upgrade (2013). I also lead the digital dividend spectrum auction process where we successfully secured 700MHz spectrum.Key growth initiatives within the portfolio include M2M, m-payments and m-advertising.

Responsible for developing the future growth strategy for the Telecom Group. The role is focussed on identifying and developing significant growth opportunities with a 2-5 year time horizon where individual revenue opportunities are in excess of $30M.The role reports directly to the Group Strategy Director and involves chairing the Group Growth Council which consists of the Customer facing Business Unit CEOs, the Group CTO and our Group M&A lead.

Responsible for Strategy and Planning for the Mobile business. I was focussed on building and launching their 3G network in New Zealand.The capital budget for the project was in excess of $550M NZD and represented a major step change in Mobile performance for the company. Telecom has widely communicated to the market that the mobile strategy represents the cornerstone of the groups transformation and as such remains the major focus of the board.My role is focussed on strategy development, performance mgt and financial planning of all Mobile related activity.

NGT is a large transformational project for Telecom New Zealand which is focussed on driving improved customer propositions, customer service and cost savings.My role was to own the over-arching customer experience by driving and championing deep customer insights. I was also responsible for the development of the Online, Contact Centre and Retail presence. This involved the management of a variety of channel specific delivery experts ensuring that the project delivered a world class portfolio of channels to market.Revenue for the business was forecast in excess of $1 Billion (NZD) per year. Total build budget $180M - 18 mth implementation time

Auckland Nz

Auckland, New Zealand

Qrious is a data insights and platform business specialising in enabling business to make better decisions and drive improved performance from intelligent use of data. The business offers world class data performance in a secure and scalable environment coupled with world class data science expertise.The business is a wholly owned subsidiary of Spark NZ Ltd (Formerly Telecom NZ Ltd)

Yes Telecom was a B2B service provider based in the UK. The company was acquired by Vodafone in 2006 for in excess of 35M GBP. I joined the company shortly after it's inception and helped build the company over a four year period. Yes Telecom won a number of awards for customer services during 2004 and 2005 (beating Orange and O2) and won Best Overall Service Provider in 2005 and the industry Mobile awards.Vodafone rebranded Yes Telecom in 2010 to Vodafone Partner Services 'http://www.vodafonepartnerservices.co.uk/' and the business is now their chosen vehicle to manage the Vodafone in-direct channel in the UK.I was involved in a number of key projects in addition to my ongoing core commercial responsibilities:1) Commercial discussions and implementation of the MVNO relationship with T-Mobile and Reseller relationship with Vodafone2) The set-up of Dutch JV, Yes Telecom Netherlands (MVNO relationship with KPN)3) Managed the commercials for the Dealer Incentive Structure which was the framework for commercially managing the 250+ dealers3) Lead the commercial negotiations and due diligence for the acquisition of Thales's telemetry business4) Implementation of best practise customer retention activity5) Preparation of Yes Telecom UK business for sale6) Lead for the due diligence process when being acquired by Vodafone

Townley Communications was a small B2B service provider in the UK differentiating itself in customer service and bespoke tariffing for small to medium sized businesses. The company enjoyed market leading ARPU (> 80 GBP) churn (sub 10%). The company was acquired by Vodafone during 2004. Operations Manager/ Business Development1) Responsible for Billing/ IT and device procurement.2) Played a key role in implementing the companies IT changes. The largest task of which was the implementation of a new OSS/BSS system3) Responsible for the implementation of the O2 service provider relationship. This required changes to the billing platform to cope with CDR format, tariffing principles including, re-rating, bundling and discounting.4) I was the operational lead for the service provider relationships (Voda and O2).5) Developed a value led approach to assessing new business opportunties. Designed and implemented a new acquisition sign-off process and set of systems