Licensed Practical Nurse
Current Provided high-quality customer service and hospitality to passengers, including welcoming them on board, helping them find their seats and stow their luggage, serving meals and beverages, and responding to any requests or concerns in a prompt and courteous manner. Managed challenging situations and difficult passengers with professionalism and tact, using conflict resolution skills and effective communication to de-escalate situations and maintain a safe and comfortable environment for all passengers. Maintained a high level of attention to detail and professionalism at all times, adhering to established company policies and procedures and continuously seeking opportunities to improve skills and knowledge in the field.