As a professional in mission-critical IT operations, I bring a wealth of experience and expertise to the table. My skill set encompasses a wide range of competencies, including leadership, project management, data-driven decision-making in ambiguous environments, stakeholder management, and the hiring and development of talent. Known for my aptitude as a fast learner, I have a penchant for diving deep into diverse subjects to gain comprehensive understanding.Currently, I serve as an IT Engineer at Amazon, where I excel in troubleshooting complex IT issues without SOPs, orchestrating Change Management processes, fostering collaboration with internal teams and vendors, spearheading continuous improvement initiatives, conducting meticulous work audits, automating manual tasks, and serving as the primary escalation point.Additionally, I am in the process of transitioning from a technical role to a leadership position. This transition involves collaborating with local and global stakeholders to drive process improvements and manage deployment and IT operations migration projects. Through these endeavors, I have led innovative initiatives and implemented cost reduction strategies to optimize operations in emerging countries.My ultimate objective is to deliver reliable, efficient, and secure IT services that align with the company's mission and vision. With a steadfast commitment to excellence, I aim to leverage my skills and experience to drive success and propel organizational growth.