*Managed 30+ employees with 3 supervisors as direct reports.*Monitor revenue cycle of all billing including charge capture, medical coding, charge entry, adjustments, claim preparation, payment posting and refunds.*Manage the workflow in the billing department to ensure efficient and timely submission, reconciliation, and/or resubmission of patient billings.*Create, generate and analyze billing reports using Crystal Reports and Microsoft Excel.*Develop, implement and review departmental billing processes and procedures. Created departmental procedure guide on company SharePoint site.*Establish and maintain team and individual productivity goals.*Schedule and conduct new employee training program.*Consult with subject matter experts to create educational training programs. Includes development of PowerPoint presentations, handouts and quick reference guides.

*Complete revenue cycle managment for ambulance services. Approximately 17,000 claims per year.*Supervised staff of 3.*Conducted educational sessions with field operations staff to address quality and compliance concerns.