•Responsibilities include administrative support and customer relations, schedule client meetings, communicate and listen to customer needs, lead campus tours & show accommodations.•Gather, summarize & analyze data/information, compile reports, streamline office procedures, update database client records, edit/copywrite marketing materials, track/update accommodation waitlists. •Assist in the planning & implementing of campaigns/special events to generate awareness and increase sales, host or assist with sales presentations, communicate & collaborate with other departments. •Demonstrates excellent IT skills, customer service, public speaking, interpersonal skills and project management ability.

•Responsibilities as an employee of Friday Staffing included administrative staff support and the implementation & coordination of the inhouse employment eligibility verification (I-9) project.

•Served as part-time investigative research specialist to a diverse client base seeking job-specific/custom background screening for new applicants, employees & students. Screenings included reporting work history, education, federal/state criminal court records and DMV records. Ability to handle sensitive information in strict confidentiality.•Also served as part-time H.R. Specialist supporting the Human Resources Director in an administrative assistant capacity with daily operations including word processing, spreadsheets & presentations, fielding telephone calls, receiving & directing visitors, organizing files, writing & editing, supporting company policies & procedures, and engaging in strategic relationship building with employees & the public. •Demonstrated in all areas of responsibility expertise in research and the use of multiple software programs & databases.

•Provided custom background screening services to Asheville-based companies offering federal, state, county and local records on new hires, employees & students.•Expertise in database searching, research and the use of multiple software programs & databases.

•Managed all operations of the Chamberlain College of Nursing Atlanta campus library. Supervised & trained 1 library assistant & 2 student volunteers.•Responsible for instruction in database searching & library skills, budget, policies and procedures, accreditation standards, collection development, reference services, statistics, materials circulation, interlibrary loan and library orientation. Arranged contractual agreements with library networks and vendors for provision of library services.•Served as liaison between the library and faculty, staff, students and visitors. Maintained effective working relationships with individuals and departments.

•Managed the organization and operations of the Sauls Memorial Library and the N.E. Davies Community Health Information Library operating with an annual budget of $700,000. Hired, supervised & trained a staff of 6.•Designed and implemented system-wide library outreach programs to 4 ancillary hospitals, multiple subsidiary offices & tertiary sites. Worked collaboratively with departments and off campus sites to coordinate personalized liaison library services. •Expertise in knowledge management, research, strategic planning, reference services, space/systems planning & organization, database searching, collection development, cataloging, circulation, interlibrary loan, information literacy, program development, budget, accounts payable, reports, policies/procedures & statistics, user tools and instruction. •Developed and taught library skills to clinicians, medical students, researchers & employees in the use of print and online library resources.•Proficiency in the use of information technology, computer-based software/hardware applications, Internet and Intranet applications, Intranet webpage design/maintenance, Web 2.0, MS Office Suite, SydneyPlus integrated automated library system, content management systems and medical databases/ebooks. •Created library marketing strategies including the campus/system-wide bookmobile initiative, department liaison programs, user tools and research guides, library Intranet/Facebook websites, inpatient/employee business center, media classroom and multi-computer workstation commons.•Excellent people skills, personnel management and team organization demonstrated by low staff turnover.