Review each warranty repair order for accuracy and make corrections as needed. Fill out warranty claim documents and ensure all information is provided and accurate. Submit and follow claim to make sure it goes through the system. Track all claims daily, determine cause, correct and resubmit rejected claims quickly. Routinely follow-up with Accounting to verify the payment of claims and other administration duties.

Identify mechanical problems, often by using computerized diagnostic equipmentTest parts and systems to ensure that they are working properlyFollow checklists to ensure that all critical parts are examinedPerform basic care and maintenance, including changing oil, giving tuneups, checking fluid levels, and rotating tiresRepair or replace worn parts, such as brake pads and wheel bearingsDisassemble and reassemble partsUse testing equipment to ensure that repairs and maintenance are effectiveExplain to clients their automotive problems and the repairs done on their vehicles