Working as an inflight supervisor for more than 14 years, taught me patience, resilience, self-awareness, self-motivation, collaboration, leadership, effective communication, solution-oriented skills, conflict resolution, emotional intelligence, soft skills - just to mention a few.My achievements include successfully managing challenging situations, implementing process improvements, receiving positive feedback from customers and team members.The practice of self-education helps me seek and acquire new knowledge and skills through independent studies, focus, growth mindset, and critical thinking.