💡Ed Infante, Mba Email & Phone Number

Houston, Tx, Us

Houston, Texas, Us

I am the Global Head of the Order Management/Services organization for SaaS/Licensing/Consulting globally under the Revenue Office where I run worldwide operations in the middle office+back office inclusive of sales support, quote-to-cash, operational innovation, strategic initiatives, automation, processes, and driving transformation across the Q2C continuum.

Houston, Texas, Us

I led a global team responsible for business operations, strategic initiatives, transformation, governance, operating cadence, PMO, metrics & insights in the largest Global Business Group where ISS Servers, Synergy/Blades, High Performance Computing, Ai, Storage & Big Data, Software Defined Cloud, Technology Services, and global functions reside. I ran critical priorities related to complex solving and execution for the GBU. We were the “go-to” team making things happen transforming and operationalizing strategy plans and ongoing process improvements.My team was responsible for many Core Operations and initiatives such as our Ops Cadence, Business Reviews with the regions, alignment with our Enterprise Group business operations, support of the EG and Corporate Scorecards, strategic and planning initiatives, finance collaboration, dash-boarding, data analytics, and other key reporting initiatives. This responsibility spanned from our SVP/GM to all of our business segments and the transformation initiatives set from our Chief Operating Officer. My team also led critical, strategic projects/programs, corporate initiatives, corporate compliance, transformation engagements, business architecture to solve complex processes, change management, real estate strategy and segment based location strategy, engagement with Corporate Risk Management, Records Management, and a variety of initiatives in support of solving day- to-day complex business challenges and long-term strategic business initiatives with impactful ROI, operational, and strategic business returns.

Palo Alto, Ca, Us

Head of Americas sales operations & chief of staff in the HP Software business unit. I was the regional COO to two Regional General Managers with $750M P&L responsibilities for the entire SW/SaaS portfolio which consisted of Enterprise/Cyber Security, Big Data & Analytics, Hybrid Cloud Management, IT Operations Management (ITOM), and Applications Delivery Management (ADM) and all account segments. I provided strategic advice to my leaders, designing and rolling out operational effectiveness, growth targets, sales planning including sales quotas & forecasting, coverage, account planning, sales compensation, business models, market strategies, sales tools, and enablement, managed the regional analytics team and ran the day-to-day business and sales operations practice for our field, inside sales, presales/solution architects and ecosystem channel partners.

Palo Alto, Ca, Us

Responsible for Product Operations and New Product Introductions (NPIs) in a portfolio worth over $1B dollars. In charge of the Products, Services, and Support (PSS) Life Cycle programs leading the Rest of the World (ROW) new product introduction initiatives for high-end data center and campus networking products. I led a global cross-functional, high-performing team consisting of Global Product Line Management (Bay Area), R&D (China), Supply Chain (UK), Service and Support (UK & US), Marketing (Bay Area), and other required functions as needed to insure the timely and effective release of the products developed by the China R&D team (H3C Subsidiary) outside of China to the rest of the world. My accomplishments in NPIs for products developed and launched through the Enterprise Group (EG) Product Launches:- HP FlexFabric 12900 Data Center Switch Series: 12908E, 12916E, 12904E, 12916 (not E), 12910- HP FlexFabric 11900 Data Center Switch Series: 11900 48-p,11900 32-p, 11900 MPU, 11900 24-p, 11900 8-p, 11900 4-p, and 11900 2-p- HP FlexFabric 12500 Data Center Switch Series: 12508E, 12518E AC, 12518E DC, 12508E AC,12504 DC, 12504 AC, 12518 DC (not E), 12518 DC (not E), 12508 AC (not E), 2518 AC(not E)- HP FlexFabric 7900 Data Center Switch Series: 7910, 7904- HP FlexFabric 5930 Top of Rack (ToR) Switch Series: 2QSFP+ 2-slot, 5930-4-Slot, 32QSFP+ - HP FlexFabric 5920 Top of Rack (ToR) Switch Series: 5920AF-24XG - HP FlexFabric v5900 Virtual Switch & Orchestrator Series (First ever Virtual Switch)- HP 10500 Campus Switch Series: 10512, 10508, 10504, 10508-V- Released several versions of Comware version 5 and 7- Released dozens of transceivers - Oversaw and managed the 3rd party networking configurator used by thousands of users

Palo Alto, Ca, Us

Global responsibilities for sales tools and enablement in the HP Networking Division.- Overall ownership of strategy, budget, vendor selection, internal development and decision making for the enablement initiatives through the utilization of technology and sales tools in addition to numerous global marketing and sales programs.- Responsible for the strategic planning, roadmap, and operations of various solutions such as global CRM program, enablement software, solutions and programs, pre-sales and sales tools, marketing automation, and related analytics.

Palo Alto, Ca, Us

Rotational role in Global Ops with focus on four main areas. HP Networking Division.Worldwide initiatives Leader- Steering Commitee Leader representing my division for a global company wide initiative dealing with the overhaul of processes, tools, governance, velocity and programs related to the workflow that takes place from solution configuration to shipment of products. Actions are related to Engagement Model simplification, Configure & Quote, Pricing & Contracts, Infrastructure, Analytics, and Key Performance Indicators (KPIs)Business Planning & Strategy Manager:- Representation of HP Networking Division in overall Enterprise Business Group strategic alignment with FY'12 corporate, BU, and IT POR strategic initiatives.- Global Sales Compensation planning- Sales Metrics and Business Intelligence for strategic decisionsGlobal Product Development - WW Special Programs- Led the BU global initiative for the development of a networking software product inclusive of HP Networking products as well as the route-to-market (Direct & Channel)- Led the strategy of inclusion of HP Networking products into the ESSN Supply Chain - Led the decision of the go-forward global network configurator strategy for the company- Go-To-Market ProgramGlobal Business Manager - HP Networking - Sales Enablement of Global Business Opportunitiesmanaging engagements and business operations cross-regionally with the Americas, Europe, Middle East, Africa, Asia Pacific, and Japan to ensure our clients Global Business Requirements are met. - Global Trade policies- Strategy in: Import/Export, Pricing ConsultationRoute To Market/Fulfillment, Process Management and Global Project Management, Customer Escalation Management, Worldwide Escalation ProcessServices Capabilities, Supply Chain – regulatory and capabilities, Selling and Positioning – internal and customers, Global Business Training, RFx Responses Strategy, Cross-Business Unit and Worldwide Engagement

Palo Alto, Ca, Us

Enterprise Business - HP's largest division. -Living abroad assignment for 1 year in Latin America and back home in the US for the remainder of the role. International Business Operations Manager in charge of sales and marketing operations processes in the Americas. This includes direct responsibility for 44 countries and Mergers & Acquisitions business process integration for Oracle Siebel CRM capabilities. Responsibilities include processes related to CRM, Sales Pipeline, Strategy, Planning, Marketing Lead Management, Metrics and Reporting, Business Intelligence, Pricing tools, and capabilities related to solving quote-to-cash complexities. Role involved Sales and Marketing Operations.

Palo Alto, Ca, Us

Management of global accounts with business development functions such as outsourcing, managed services, consulting, software, C-level executive and management relationships and promoting HP´s portfolio of products, solutions, and services.

Data Science, Ai/Machine Learning, Deep Learning & Neural Networks, Recommendation Systems, Unstructured Data, Predictive Analytics

Mba, Business Administration And Management, General

Mba Executive Leadership, Mba Advanced Certificate

Bba, Marketing

Hs, Army Jrotc/Rotc