Business Analyst
CurrentBoosted user engagement through a redesigned learning platform, increasing customer retention by 32%.Improved learner retention with gamified learning tools, enhanced curriculum using data analytics, improving exam scores by 40%.Led user story refinement, increasing development clarity by 40%.Implemented standardized project management, boosting success rate by 20%.Spearheaded a cross-functional team to deliver complex projects. Provided educators with insights, raising student grades by 25% with custom analytics.Cut costs by 20% through Agile methodologies and process optimizations and expanded course offerings by 60% via key partnerships.Improved team productivity by 50% through staff training programs.Awarded for innovative contributions to e-learning in Africa.