-Assisted in creating digital archive of stories from incarcerated individuals’ experiencesthroughout the COVID-19 pandemic by working in teams of 5-6 to receive, compile, andtranscribe letters from prisoners- Attended weekly meetings with additional student researchers to assign and delegate tasks anddiscuss solutions to issues that would arise throughout the study- Developed analytical skills by deconstructing prisoner responses into smaller categories for theintention of drawing conclusions in the study

-Recruited, trained and directed up to 40+ staff members in work assignments to maximize productivity and effiency of the business.-Trained service staff to enhance customer service and increase profits through suggestive selling. -Correctly calculated inventory and managed adequate quantities of necessary supplies. -Identify problems and skilfully resolve incidents to satisfaction of all.