Uses networks and social media, and personal networks to attract local and internationalbusiness. Sets budgets and targets, as well as hold meetings with the managing director and consultants,to keep all parties informed of developments. Helps sales staff to close sales. Supervises the team’s customer interaction to ensure excellent customer service. Keep informed and contribute with the latest local trends for service development. Evaluates the team members’ performances. Develops and execute marketing plans. Keeps abreast of ongoing business in the agency.Plans and be present for promises of sales, as well as final contracts. Setting own work schedules and consistently achieving goals. Keeps informed with the latest trends and demands in the real estate market as well on thelatest information regarding property tax, financing, and legal requirements. Prepares the appropriate paperwork required for specific real estate transactions. Ensures customers’ satisfaction with the service provided. Assists the team in identifying properties for listing, evaluating properties, and settingappropriate prices for the sale or rental as appropriate. Assists in advising buyers and sellers on the suitability and value of the properties, markettrends, prices, legal requirements, financing facilities and other related matters. Helps in promoting the sale of properties through adverts, open houses, and listings.

Develop a strong customer relationship management system aimed at customer retention andmaximizing on every relationship.Contribute to the branch business targets through strict TAT observance and high level servicedelivery standards. Continuously conduct market intelligence to identify new markets, customer trends, newgovernment directives and changes in policy by regulators. Ensure that the Bank’s Policy is adhered to at all times when handling different products Curriculum vitae Ensure performance reports are timely, accurate and objective. First line supervision of tellers, back office and customer service assistants. Primary branch custodian of all controlled stationery; bankers’ cheques, drafts, FDR. Ensure that direct reports have the tools to enable them perform their duties effectively Ensure tellers are ready to receive customers by 8.30 am. Active queue management to avoid unnecessary delays in service delivery. Ensure correctness of all entries processed by tellers, back office and customer serviceassistants. Ensure job rotation amongst staff for ease of relief due to leave or sickness. Prepare and co-ordinate leave schedule for direct reports Ensure adherence to KYC & AML processes with regards to new business and properdocumentation is in place. Ensure compliance with operations risk requirements to avoid losses arising from operationallapses. Ensure all relevant returns are submitted on timely basis. Ensure all fees and commissions due to the bank are collected. Ensure that the branch achieves a minimum ‘Satisfactory’ audit rating through prompt closureof all audit exceptions sighted Ensure all customers’ complains are captured daily in standard log and forwarded to ServiceDelivery Manager. Hold regular meetings with direct reports to discuss and update issues to improve performance,give and receive performance feedback Continuous self-appraisal and initiate regular discussions with Operations Manager.

• Develop a strong customer relationship management system aimed at customer retention and maximizing on every relationship.• Contribute to the branch business targets through strict TAT observance and high level service delivery standards.• Continuously conduct market intelligence to identify new markets, customer trends, new government directives and changes in policy by regulators.• Ensure that the Bank’s Policy is adhered to at all times when handling different products/transactions.• Ensure performance reports are timely, accurate and objective.• Ensure adherence to KYC & AML processes with regards to new business and proper documentation is in place.• Ensure compliance with operations risk requirements to avoid losses arising from operational lapses.• Manage check referral process to ensure timely feedback.• Ensure all relevant returns are submitted on timely basis.• Ensure all fees and commissions due to the bank are collected.• Ensure that the branch achieves a minimum ‘Good’ audit rating through prompt closure of all audit exceptions sighted.• Ensure all customers’ complains are captured daily in standard log and forwarded to Service Delivery Manager.• Continuous self-appraisal and initiate regular discussions with supervisor.• Ensure to have worked in at least 3 other departments for ease of relief due to leave or sickness.

• Attending to sales inquiries on mail, phone, referrals and walk-in.• Researching, exploiting and assessing new business opportunities and target markets.• Identifying new markets and attracting new clients.• Identifying likely sales points.• Developing plans and sales strategies.• Undertake presentations and negotiations with prospective customers.• Intelligence gathering on customers and competitors.• Writing formal proposals and business model design.• Source, follow up, convince, close the sale and do customer follow up to get product feedback.• Build and maintain excellent working relationships with clients.• Facilitate sponsored events i.e. discounted offers, trade expos and trade fair.• Processing both personal and business loans, asset based finance, LPOs, fixed deposits and invoice discounting. • Provide customer feedback and ideas on service improvements to sales manager/branch manager.• Provide accurate and timely sales team reports to the sales Manager for transmission to head office.• Ensure business continuity by ensuring branch loan book maintains high level of growth

• Teaching Biology, Physics and Chemistry.• Setting and supervising laboratory experiments.• Standardization of reagents.• Ensuring operational safety standards are followed while in the laboratory.• Attending workshops on capacity building to improve students’ performance.• Taking class roll call on daily basis. • Marking and compiling results within set deadlines.• Reporting to the school Principal.• Prepare budget for school football team events and equipments.• Training and coaching of school football team• Coordinate Games and Entertainment.• Organize students’ entertainment events.• Ensure public audience system is intact during school general meetings.• Chair committee on games and entertainment.

• Analysis of quotations.• Checking orders.• Dispatching documents, LPOs to various divisions for processing.• Checking purchase requisitions.• Keying in system orders.• Counter checking typed orders.• Preparing clearing agents’ document for transmission to Nairobi.• Requesting duty and shipping cheques.• Calling clearing agents to come for clearing documents and cheques