- Collaborate with other coordinators to ensure a high-performing front-end - Effectively communicating store policies and TJX Rewards Credit Card to customers. - Effectively address customers concerns or complaints promptly - Training new employees on best practices and store policies - Inspect merchandise for security alarms and quality before restocking to ensure all items meet store standards and are in saleable condition

- Stock shelves in an organized and appealing manner to boost sales

- Greeted customers and assisted them with finding products they were looking for to boost customer satisfaction - Responsible for helping cashiers with price checks on items missing prices quickly and accurately Lifting and moving large area rugs and pieces of furniture on the sales floor and for customers- Bring customer’s items to their vehicles and load them from bags of merchandise to furniture pieces to large area rugs - Recover the sales floor effectively and promptly throughout the day and evening to provide a comfortable shopping experience for customers - Bring packages of new merchandise from the backroom during evenings and line them up neatly to be put out next morning

- Operating cash register, collecting payments, and accurately giving back change - Promotion of the TJX Rewards Credit Card during each transaction - Raise money for charities St. Jude and the Jimmy Fund - Properly bagging and wrapping merchandise to avoid breakage - Process customer returns and exchanges - Promptly complete each transaction to prevent long wait times for customers Merchandise Associate

- Printed, faxed, and scanned documents weekly to clients and agencies - Coordinated sessions daily with clients on Zoom and Skype - Organized client’s files weekly alphabetically on Google Drive