Edison Diaz Pmp, Acp, Ms, Lpc Email & Phone Number

Columbus, OH, US

Fort Lauderdale, FL, US

Our mission is to encourage and assist individuals in achieving their true potential by establishing a partnership that challenges them to recognize and build on their strengths, explore their current reality, and find positive ways to make changes moving forward. We take you from where you are to where you want to be. Agility is the ability to work.

Port Washington, NY, US

• As a project manager, I oversee the implementation of a multi-state project under the guidance of the implementation director. To ensure the highest level of service and client satisfaction, I establish and maintain.
• Established a Change Control process for a client, resulting in a quicker response time during the approval process.
• Served as a mentor to multiple associates, boosting morale to improve productivity and further organizational goals.

Minot, North Dakota, US

• In this job role, I utilized various methods such as document analysis, interviews, workshops, and workflow analysis to conduct a thorough analysis of clients' business requirements and processes. To ensure alignment.
• Improved claim submissions through the implementation of a tracking process from the vendor to vendor, identifying over $20M in previously missing claims.

New Albany, Ohio, US

• I ensured seamless communication and collaboration between developers, product owners, and business analysts by conducting productive "three amigos" work sessions. I streamlined the change request process by creating.
• Headed a team of skilled Business Analysts to successfully facilitate the implementation of a highly complex Point of Sale System (POS) valued at $30M.

Columbus, Ohio, US

• To facilitate efficient project execution, I engaged in numerous agile practices such as backlog grooming, daily stand-ups, and impediment removal. As a supporter of agile testers, I helped conduct test plans and test.
• Introduced the Kanban Method to address high-priority customer issues; proved successful and subsequently adopted by other departments.
• Utilized Team Foundation Server and improved visibility throughout the PMO and IT departments by reducing open work items from 800 to 75.

Fort Lauderdale, FL, US

• In this position, I oversaw all phases of client service projects, managing seven supervisors and 75 staff members. Working closely with executive management and external stakeholders, I coordinated to identify and.
• Provided effective mentorship and guidance to team members to achieve a 20% reduction in average call times.

Master’S Degree, Mental Health Counseling/Counselor

Bachelor Of Science, Technical Management; Computer Science And Project Management