Edison Chen

Edison Chen Email and Phone Number

Consultant (Talent Acquisition SG China) @ Newbridge
Singapore
Edison Chen's Location
Singapore, Singapore, Singapore
About Edison Chen

Edison Chen is a Consultant (Talent Acquisition SG China) at Newbridge.

Edison Chen's Current Company Details
Newbridge

Newbridge

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Consultant (Talent Acquisition SG China)
Singapore
Employees:
37
Edison Chen Work Experience Details
  • Newbridge
    Consultant (Talent Acquisition Sg China)
    Newbridge
    Singapore
  • Avata Group
    Senior Consultant / Founder
    Avata Group Mar 2024 - Present
    Singapore
  • Cathay United Bank
    Assistant Manager
    Cathay United Bank Oct 2022 - Feb 2024
    Singapore
  • Fedex
    Senior Project Analyst
    Fedex Jan 2019 - Sep 2022
    Singapore
    Led APAC IT business continuity initiatives, enhancing mobility with Airwatch MDM and integrating Office 365. Achieved a 95% satisfaction rate managing ITIL service desks operation. Modernized call centers by automation, boosted efficiency, and developed a quantifiable IT-service matrix. Applied project management best practices to reduce web project timelines by 15% in China and played a key part in IT Incident, Problem, and Change Management.
  • Stellantis N.V.
    Senior Tech Specialist
    Stellantis N.V. Jul 2018 - Dec 2018
    Shanghai, China
    Skilled in automotive IT, including diagnostics and telematics. Agile in project management, leading successful IoT integrations. Optimized operations to match global IT strategies, and excelled in troubleshooting, ensuring system reliability.
  • Sykes
    Technical Lead
    Sykes Aug 2015 - May 2018
    As a dynamic team leader, he specializes in elevating customer satisfaction and optimizing support operations. His key roles include harnessing data analysis and CRM tools to expedite issue resolution, enhancing team capabilities through targeted upskilling, and ensuring service excellence with swift escalation management. He is committed to driving productivity and maintaining high standards of customer service.
  • 帝斯曼公司
    Assistant Incident Manager
    帝斯曼公司 Jan 2015 - Aug 2015
    Nanjing, Jiangsu, China
    Coordinating incident response, prioritizing based on impact, implementing prevention strategies, analyzing trends for continuous improvement, facilitating post-incident reviews, ensuring SLA compliance, and maintaining high customer satisfaction.

Edison Chen Education Details

Frequently Asked Questions about Edison Chen

What company does Edison Chen work for?

Edison Chen works for Newbridge

What is Edison Chen's role at the current company?

Edison Chen's current role is Consultant (Talent Acquisition SG China).

What schools did Edison Chen attend?

Edison Chen attended National University Of Singapore (Nus), Nanjing University Of Information Science And Technology.

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