Edith Amefo Email & Phone Number

Client accounts management, analysis & administration

Moncton, New Brunswick, Canada

• Initiate contact with accounts payables and procurement team for the purpose of collecting unpaid balances from accounts receivables for an assigned client’s portfolio.
• Resolve all invoices and payments compliance issues
• Handle assigned customers’ inquiries, complaints and requests through emails and phone calls
• In charge of training new AR of our team; 4 trained till date
• Monthly presentation to the Sales team of accounts' past dues ( more than 50 accounts)

Moncton, New Brunswick, Canada

- Answered calls from residents requesting the 2021 census questionnaire via mail and entered theirrequests in the Collection Management Portal (CMP).- Followed up with respondents by calling them to complete their census questionnaire.

Moncton, New Brunswick, Canada

- Assisted clients in the in-store checkout process, rang up sales, bag items, collect payments, honor coupons, request price checks, and give appropriate change. - Rectified any price discrepancies and resolved complaints from clients.

Antwerp Area, Belgium

• Managed customers’ database accounts
• Received, processed and solved customers’ queries effectively and efficiently via phones calls and emails.

London, United Kingdom

- Bookkeeper and treasurer ( £50,000 annual average in cash flow)- Bank reconciliation statements- Timely prepared annual financial report for the Charity Commission

Douala Cameroon

- Completed monthly and annual accounting and tax returns for the Taxation Department using Sageaccounting software.- Represented a portfolio of 10 clients' interests with respect to local tax and social authorities’ queries.- Assisted in the tax audit for Hilton Hotel Yaoundé and PAMOL Plantations which resulted in anoverpaid tax recovery greater than 100.

Master’S Degree, International Business Economics And Management, Cum Fructus

Activities and Societies: AIESEC

Diploma, Accounting And Business/Management

Bachelor'S Degree, Accounting

Activities and Societies: Academy Campus Forum (active member)