Operations Lead
CurrentKey Achievements:Managed day-to-day operations, leading twice-daily meetings (8:30 AM and 1 PM) to assign tasks and track progress, oversee tool administration, budget, stakeholder management, and team coordinationPerformed comprehensive daily reviews of deliverables, assessing design assets for brand consistency and user experience, reviewing content for tone, clarity, and alignment with brand voiceLed successful recruitment effort: created 3 critical job descriptions, reviewed 50 applications, conducted 15 two-stage interviews, and hired 4 key team members (marketer, designer, creative writer, content manager)Redefined the brand core essence, defining 5 foundational pillars and rediscovering the target audience insights through 7 discovery sessionsFacilitated seamless collaboration among developers, designers, and content writers using agile methodologies, resulting in improved project efficiency and timely delivery of tasksConducted in-depth market research including competitors and market segments to to shape product strategy