Edith Edwina Devaraj Email & Phone Number

Coimbatore, Tn, In

Generating a report on open sales orders for discontinued items. Sourcing an alternate item for the discontinued items. Creating a unique request ID for each discontinued item and loading the request ID with the alternates available. Notifying the customers of the open sales orders regarding the discontinued items and suggesting them the alternates for the same. Placing orders for the suggested alternates on customer's approval. Assisting the customers in the post order scenarios.• Generating a report on open sales orders for blocked live items. Lookup the values of the current report with the source file using several formulae in MS-Excel. Upon several criteria, contacting the customer for delivery dates and releasing the block.• Generating a report on open sales orders for unauthorized credit cards.Contacting the customer for the credit card information.

Project Management - A Competent Professional with over 2 years of experience in Software Testing, Project Management, Requirement Gathering, Defect Tracking and Client servicingSoftware Testing - Experienced in Functional Testing, GUI Testing, Regression Testing and Integration TestingProcess Enhancement - Proven acumen in ensuring all activities and deliverables associated with the project are coordinated and completed on time, within budget and adherence to the software Framework and Software Quality Assurance processes.Root Cause Analysis - Have Exposure in HP-ALMDefect Management - Strong analytical & logical abilities, communication, interpersonal, collaboration, team building and client handling skills.Client Servicing - Interaction with the Clients and Offshore team to discuss on project related action items (Requirement Clarifications)Key Result Areas:• Have worked in different phases of Software Testing like Requirement Analysis, Test case Design, Test case review & execution, Reporting defects using test management tool, and providing Production Support• Have involved in preparing the Test Data, Test Scenarios, and Test Case Design• Responsible for Smoke and Agile Testing of the Test Environment and reported the issues during the Testing.• Have executed the Test Cases in Application Lifecycle Management Tool and responsible for raising Defects in the ALM• Monitoring testing activities to ensure the quality and functional of assigned systems, ensuring timely and accurate test communication with development Leads, Project Manager, Senior Management through-out the project Lifecycle.

Master, Hr

Mba, Hr

Bachelor Of Science, Computer Science