Edith Lopez, Mnpm Email & Phone Number

Monitor and evaluate the community network in your regions through the lens of key performance indicators and demographic and trend data; use this analysis to create a long-term strategy to support the health and growth of the coordinate care network

• Provide case management services to formerly homeless individuals, working to resolve the immediate crisis and establish long-term housing stability
• Motivate change using evidence-based practice Motivational Interviewing techniques with clients
• Develop professional relationships with landlords, Houston Housing Authority, and community-based organizations to advocate for clients properly
• Review case files, ensuring compliance with regulations and guidelines
• Member of Increase Income Workgroup; agency strategic planning to increase staff knowledge of client financial self-sufficiency
• Facilitate financial literacy workshops to staff; provide tools and techniques staff can use with their clients to develop and achieve financial stability

• Supervised and trained four Employment Case Managers who provided job search assistance and job placement to homeless individuals
• Collaborated with multiple community partners to meet and exceed Income Now Program expectations and grant requirements
• Assisted in writing grant reports and implemented tools to support related requirements
• Generated and interpreted data quality reports using Homeless Management Information System (HMIS) to track performance goals and identify concerns
• Supported clients with their Individual Employment Plan, providing professional advice and guidance on career advice, job searching assistance, or job placement
• Provided clients appropriate information and referral to social service agencies and community-based organizations

Houston, Texas Area

• Coordinated with contract partners on program implementation, maintain regular communication with partners, providing input on staff and contractor performance
• Monitored grant objectives and goals, ensuring requirement compliance
• Reviewed program performance reports and identify areas of improvement through strategic planning
• Responsible for day to day operations of the program, conducting regular staff meetings, case staffing to identify ways to assist in supporting clients to financial stability
• Improved and exceeded client participation rate for operating grant year
• Monitored data documentation, confirming all reports were submitted in a timely fashion

Houston, Texas Area

• Provide case management services to formerly homeless individuals, to establish long-term housing stability
• Motivate change using evidence-based practice Motivational Interviewing techniques with clients
• Manage individual case files weekly and ensure service plans are meeting expectations
• Advocate for clients with the landlords, and community-based organizations

Houston, Texas Area

• Obtained 86% of annual employment placements with a caseload of 120 homeless clients
• Participated in job fairs to increase employer network within the program
• Provided community outreach increasing awareness about homelessness

Houston, Texas Area

• Supervised a team of 12 employment case managers
• Developed and implemented training for staff, focusing on best practices to assist job seekers
• Reviewed and monitored case managers’ casework while maintaining records for monthly state-compliant reporting
• Developed client scheduling system, easing line staff time management
• Assisted in creating and applying to the budget of supportive monetary services for clients’ work-related expenses
• Generate and interpreted data quality reports tracking performance goals and identify challenges

Houston, Texas Area

Sourced and screened candidates to determine appropriateness of referral to targeted job orders; built a network of contacts from which to source candidates. Brief in-person interviews to assess job seekers’ job readiness. Coached job seekers on résumé preparation, job search techniques and interview skills, provided Labor Market Information, and referred.

Houston, Texas Area

Developed Individual Service Plans to establish and implement one-on-one rehabilitation skills to case load of 120+ children and adolescents. Coached skills to consumers to help decrease mental health symptoms. Responsible for clinical screenings, assessments and crisis intervention, as indicated. Coordinated, linked and provided appropriate services and.

Houston, Texas Area

Responsible for recruiting, coordinating and supervising 50+ members for a national service program. Trained members to become equipped to teach ESL, GED, and ABE classes. Administered funds for training, supplies and recruitment. Immediate supervisor of two site liaisons providing coaching and training. Provided conflict resolution and problem solving.

Master Of Arts - Ma, Non-Profit/Public/Organizational Management

Bachelor Of Science (B.S.), Psychology