Edith Mendiola Email & Phone Number

Daly City, California, United States

Daly City, Ca, Us

Emeryville, California

Managed the daily mobile transaction activity and multi bank reconciliation for posting to GL accounts including ACH, Wires, prepaid and credit cards transactions.Reviewed and submitted recommendations on equipment purchases with cost analysis and estimates. Established internal procedures and policies for mobile usage and procurements.Approved and facilitated funding of wires and ACH transfer activity both domestic and international.Coordinated and assisted in annual audit compliance for the accounting/finance group. Instrumental in creating new techniques to assist Business Development Associates.Improved quality of transaction analysis by collaborating new system design to improve processing and client communication.Built and developed billing models with respect to customer receivables and payables.Assisted and designed funding structures for all master accounts transaction activity.

Oversee cradle to grave delivery commitments of file transmissions, settlement and reconciliation. Analyzed, designed, implemented and maintained strategic software solutions for various lines of ACH/wire business.Interfaced with different user groups throughout the entire life cycle of program development.Provided ad hoc management reports to assist senior management in their critical decision process.Managed customer service and supported 300+ merchants including external customers and banks.Ensure timely and accurate merchant billing/ invoicing and posting all transactions on a daily basis.Established audits process and protocols for the accounting and operations group.Developed, maintained and collaborated client implementation and communication.

Researched and analyzed critical production problems related to a particular service request or exception advices. Attended to on-call responsibility during nightly batch and online production jobs.Managed FED wire, foreign currency and ACH activity meeting critical deadlines with increased efficiency and improved controls.Interfaced with users, vendors and system personnel during ACH conversion process.Analyzed complex problems, interpreted operation needs, developed integrated and creative solutions to support Cash Management on a 100% pre-established service level delivery commitments.Authored and developed the first set of detailed employee training and desktop procedures.Hired, trained and supervised 6 analysts, providing each with ongoing career development coaching.

Managed swing and midnight operations for 100M ACH customers and wire system including implementing efficient performance of specialized functions and research of problems, related to areas of software quality and audit control. Oversee daily balancing and monitoring of high volume of incoming and outgoing ACH transactions to the Federal Reserve Bank, VISA International in compliance with NACHA rules and regulations.Knowledge of check clearing and data reconciliation, DDA posting and MICR draft processing.Proficient understanding of chargeback, reject and return item processing. Demonstrated skills in project management and problem solving techniques.Worked with team leaders during mergers, acquisition and multi product implementation and projects.Streamlined processing to cut cost of hiring and operational activities.Hired, motivated, trained and supervised employees in various aspect of product.