Responsible for processing Purchase Orders and Invoices using FlexiBake and QuickBooks.Handle full-cycle accounts payable, including matching invoices, packing slips, and purchase orders for payment.Manage and process ACH payments and follow up on invoice discrepancies with vendors. Requesting credit memos or approved short payments for any damaged product/packaging.Generate reports, memos, and spreadsheets, tracking transfers and creating Purchase orders.Conduct annual vendor audits, update tax files such as W9’s, and Certificate of Insurances. Maintain organized vendor/customer files and oversee office operations, including inventory and equipment management. Handle incoming/outgoing calls and perform additional clerical tasks as needed.

Welcomed and registered guests upon arrival.Managed payments using stored information.Aided and directed inquiries via phone calls.Handled document scanning, copying, and faxing.Promoted loyalty program benefits to frequent customers.

Managed cash handling responsibilities accurately and efficiently.Provided exceptional customer service by addressing and resolving inquiries and concerns.Scheduled appointments for clients and ensured timely and efficient service.Maintained office organization by implementing efficient systems and procedures.Demonstrated excellent multitasking abilities by efficiently handling multiple tasks simultaneously.Exhibited professional phone etiquette when handling incoming and outgoing calls.

Provided great customer service by portraying a gracious, friendly, and engaging manner.Maintained the sales floor by arranging, organizing, and stocking merchandise, and setting up displays per company standards and store policies.Supported the store manager in managing inventory. Ensured cleanliness and safety on the sales floor for customers.Handled cash registers and signed up customers to our store rewards.