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Edith Valadez is a Discovering new adventures.
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Director Of OperationsOur Energy, Llc Apr 2017 - May 2021United States -
Senior Uat AnalystChampion Energy Services May 2012 - Feb 2017 -
Uat AnalystReliant Energy Oct 2008 - May 2012Test all new implementations to the system and confirm accuracy. -
Final Bill RepReliant Energy Feb 2002 - Oct 2008Review final bill accounts, created write off on accounts and assigned them to corresponding agencies. i.e. small claims, collection attorney, collection agencies.
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Uat AnalystReliant Energy Inc Oct 2008 - May 2012Credit and Collections Analyst 2002-2008Responsible for making collection calls on past due accounts and skip tracing customers using LexisNexis, TransUnion, HCAD, and Q-SentAssisted in following up with investigating balance transfer disputes to prevent PUC complaints.Assisted in investigating accounts with required dunning level and coordinate with disconnect group if disconnects were neededAssisted in developing and defining the write off process and procedures which included generating weekly reports of outstanding balances for escalated collections groups (write off, small claims, legal, outside collections agency, etc.)Created BW reports to help support the function of balance transfers, small claims county selections, monthly report indicating amount and type write off preformedWorked as part of the credit and collections initiative team to revamp the collections process
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Business AnalystReliant Energy Inc Jan 2007 - Oct 2009Review business, functional, and technical requirements for impact analysis during test planningCoordinate meetings with project managers and stakeholders to set expectations, gather information, and identify and overcome potential risks related to system changes and project timelinesIdentify test scenarios, develop test scripts, perform data mining and coordinate test execution Communicate issues and concerns to appropriate parties based on analysis and defectsPerform post production, to ensure system changes produce expected resultsLead UAT efforts in various projects most recent include Pre-Pay, Non-Commodity Billing Products, Loyalty Referral Program, Correspondence Changes for Billing and Payment Options, and DPP Enhancements for A/R ManagementAssisted in developing business guidelines for ne Pre-Pay Customers program to ensure compliance with PUC rules
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Service Activation Specialist/Help DeskReliant Energy Communications Jan 2000 - Jan 2001Audited Internet accounts for accuracy in billing and interfaced with several departments to develop processes to correct system issues based on root cause analysisProposed departmental cross training, which resulted in increased customer service satisfaction after implementation and was instrumental in decreased customer billing disputes and increased receivables by proactively seeking out and correcting billing issues
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Owner/ManagerValadez Bus Service Jan 1994 - Jan 2000Created business plan and managed daily operations including supervision of five employeesResponsible for all accounting functions and marketing duties including developing a billing and invoicing system to target prospective clientsDrafted annual proposals for submission to did on contracts with local area school districts
Edith Valadez Skills
Edith Valadez Education Details
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Stephen F. Austin High School
Frequently Asked Questions about Edith Valadez
What is Edith Valadez's role at the current company?
Edith Valadez's current role is Discovering new adventures.
What is Edith Valadez's email address?
Edith Valadez's email address is ed****@****llc.com
What schools did Edith Valadez attend?
Edith Valadez attended Houston Community College, Stephen F. Austin High School, Houston Community College.
What skills is Edith Valadez known for?
Edith Valadez has skills like Testing, Customer Satisfaction, Management, Invoicing, User Acceptance Testing, Analysis, Business Analysis, Marketing, Accounts Receivable, Process Improvement, Accounting, Microsoft Office.
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Edith Valadez
Your Go-To Mobile Notary Public In Los Angeles County | Short Term Rentals InvestorTorrance, Ca -
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