Edith Valadez

Edith Valadez Email and Phone Number

Discovering new adventures
Edith Valadez's Location
Houston, Texas, United States, United States
Edith Valadez's Contact Details

Edith Valadez personal email

n/a
About Edith Valadez

Edith Valadez is a Discovering new adventures.

Edith Valadez's Current Company Details

Discovering new adventures
Edith Valadez Work Experience Details
  • Our Energy, Llc
    Director Of Operations
    Our Energy, Llc Apr 2017 - May 2021
    United States
  • Champion Energy Services
    Senior Uat Analyst
    Champion Energy Services May 2012 - Feb 2017
  • Reliant Energy
    Uat Analyst
    Reliant Energy Oct 2008 - May 2012
    Test all new implementations to the system and confirm accuracy.
  • Reliant Energy
    Final Bill Rep
    Reliant Energy Feb 2002 - Oct 2008
    Review final bill accounts, created write off on accounts and assigned them to corresponding agencies. i.e. small claims, collection attorney, collection agencies.
  • Reliant Energy Inc
    Uat Analyst
    Reliant Energy Inc Oct 2008 - May 2012
    Credit and Collections Analyst 2002-2008Responsible for making collection calls on past due accounts and skip tracing customers using LexisNexis, TransUnion, HCAD, and Q-SentAssisted in following up with investigating balance transfer disputes to prevent PUC complaints.Assisted in investigating accounts with required dunning level and coordinate with disconnect group if disconnects were neededAssisted in developing and defining the write off process and procedures which included generating weekly reports of outstanding balances for escalated collections groups (write off, small claims, legal, outside collections agency, etc.)Created BW reports to help support the function of balance transfers, small claims county selections, monthly report indicating amount and type write off preformedWorked as part of the credit and collections initiative team to revamp the collections process
  • Reliant Energy Inc
    Business Analyst
    Reliant Energy Inc Jan 2007 - Oct 2009
    Review business, functional, and technical requirements for impact analysis during test planningCoordinate meetings with project managers and stakeholders to set expectations, gather information, and identify and overcome potential risks related to system changes and project timelinesIdentify test scenarios, develop test scripts, perform data mining and coordinate test execution Communicate issues and concerns to appropriate parties based on analysis and defectsPerform post production, to ensure system changes produce expected resultsLead UAT efforts in various projects most recent include Pre-Pay, Non-Commodity Billing Products, Loyalty Referral Program, Correspondence Changes for Billing and Payment Options, and DPP Enhancements for A/R ManagementAssisted in developing business guidelines for ne Pre-Pay Customers program to ensure compliance with PUC rules
  • Reliant Energy Communications
    Service Activation Specialist/Help Desk
    Reliant Energy Communications Jan 2000 - Jan 2001
    Audited Internet accounts for accuracy in billing and interfaced with several departments to develop processes to correct system issues based on root cause analysisProposed departmental cross training, which resulted in increased customer service satisfaction after implementation and was instrumental in decreased customer billing disputes and increased receivables by proactively seeking out and correcting billing issues
  • Valadez Bus Service
    Owner/Manager
    Valadez Bus Service Jan 1994 - Jan 2000
    Created business plan and managed daily operations including supervision of five employeesResponsible for all accounting functions and marketing duties including developing a billing and invoicing system to target prospective clientsDrafted annual proposals for submission to did on contracts with local area school districts

Edith Valadez Skills

Testing Customer Satisfaction Management Invoicing User Acceptance Testing Analysis Business Analysis Marketing Accounts Receivable Process Improvement Accounting Microsoft Office Requirements Analysis

Edith Valadez Education Details

Frequently Asked Questions about Edith Valadez

What is Edith Valadez's role at the current company?

Edith Valadez's current role is Discovering new adventures.

What is Edith Valadez's email address?

Edith Valadez's email address is ed****@****llc.com

What schools did Edith Valadez attend?

Edith Valadez attended Houston Community College, Stephen F. Austin High School, Houston Community College.

What skills is Edith Valadez known for?

Edith Valadez has skills like Testing, Customer Satisfaction, Management, Invoicing, User Acceptance Testing, Analysis, Business Analysis, Marketing, Accounts Receivable, Process Improvement, Accounting, Microsoft Office.

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