Edith L. Email & Phone Number

Los Angeles, California, United States

• Executed end-to-end UX design projects for diverse clients, from creative exploration to delivering intuitive and user-centric interfaces• Conducted comprehensive user research, including in-depth interviews, surveys, and usability testing for data-driven redesigns• Facilitated design workshops and collaborated closely with cross-functional teams to ensure seamless implementation• Implemented accessibility improvements based on WCAG 2.1 guidelines, enhancing the app's accessibility score• Streamlined user flows by reorganizing information architecture, leading to a 40% reduction in the number of steps required to complete critical tasks

• Developed wireframes and interactive prototypes using Figma, and effectively communicated design concepts and facilitated feedback from stakeholders• Conducted heuristic evaluation of existing site and reorganized information architecture, resulting in improved and intuitive user flows• Implemented visual design elements, such as color schemes, typography, and iconography, to create a cohesive and visually appealing user interface• Documented the UX design process, including research findings, wireframes, and design rationale, for future reference and knowledge sharing within the organization

Los Angeles, California, United States

• Led internal Corporate Credit Card reconciliation project, conducting stakeholder interviews, and communicating expense management software issues to product team, leading to a 85% increase in employee reconciliations• Conducted user research and gathered feedback to identify pain points and usability issues, leading to a more intuitive and user-friendly accounting dashboard interface• Created procedure documents to streamline accounts payable processes, resulting in improved efficiency and reduced payment errors• Developed trainings for cross-functional departments on accounts payable processes and systems, providing comprehensive guidance and fostering a collaborative environment

Greater Los Angeles Area

• Analyzed data using BigQuery and utilized Power BI to create data visualizations for the talent team, leading to a 200% increase in streamers’ average earnings• Implemented project management tools and software such as Asana and Trello to streamline workflows, enhance team productivity, and facilitate real-time collaboration• Collaborated with cross-functional teams to identify areas for improvement in talent management and make data-driven decisions

Los Angeles

• Managed and assisted daily operations including monitoring fleet inventory, creating sales objectives,and implementing customer acquisition strategies• Collaborated with local business partners to expedite growth and increase branch presence• Identified and improved operational concerns to ensure brand consistency and increase customersatisfaction to establish strong long-term relationships

Certification, User Experience Design

Full-time immersive UX design program that involved 480 hours of comprehensive study, hands-on practice, professional training.

Certification, User Interface Design

Advanced Figma course on Responsive design, Design systems, Developer implementation, Visual design, Component creation, File management.

Bachelor'S Degree, Business Administration