As part of the Acquisitions, Access, and Licensing team, support timely payment for purchases of resources in a variety of formats and from vendors across the globe.

As part of a team in Physical Processing (formerly Postcataloging), receive monograph orders, manage marking performed by student workers, sort and prepare items for binding off-site. Working with a large variety of materials, including art and architecture materials, and "medium-rare" Global Studies items, which are strengths in Penn Libraries' collection, implement appropriate preservation methods and procedures.

Part of a 3 member team for the Library at the School of Dental Medicine at Penn. Responsible for periodicals. Share document delivery, reference, and circulation duties. Assist with special projects, especially roll out of faculty research information management system, institutional history and alumni questions, and research instruction for incoming students. Since December 2015, supervise a team of 10-12 student workers.

Shelving, maintaining order, and participating in planned shifts of library materials at Van Pelt Library. Searching for missing books and processing found books.

At the Conservation Center, I am on the front-line, receiving guests, managing the calendar, and scheduling appointments. I also process approvals, create, track and send correspondence and invoices, and process and deposit payments. Additionally, I manage membership and renewals.The Conservation Center is one of the largest nonprofit conservation centers in the country. Its wide array of services, sophisticated treatment facilities, innovative approaches, and highly trained and experienced staff have earned it a prominent and respected place in the conservation field. Our mission is to provide expertise and leadership in the preservation of the world's cultural heritage.

NEH grant-funded project to digitize and catalog ephemera (non-book items that include pamphlets, broadsides and photographs, among others). I created and edited digital images of ephemera collection for online display. I also created and edited Dublin Core and MARC catalog records.Also served as Reference Assistant in the Reading Room (since January 2009). Paged and shelved materials, maintained paging statistics, and tracked current periodicals. Assisted the Curator of Printed Books in accessioning and processing new items. Assisted Chief of Reference with copy-editing exhibit labels and brochure content.Prior to this position, interned as Assistant to Archivist in summer 2005. Processed and created precis translations for French-langauge manuscript collections.

At PC Helps, as a Technical Consultant, I fielded software support calls from US and international customers. As a fluent French speaker, I particularly handled calls from Europe and Canada. The software I supported included the standard Office suite on both MAC and PC, Microsoft Visio, Lotus Notes, and Adobe Acrobat.As another facet of support, I created and edited instructional videos, demonstrating how to best perform various tasks within these programs to optimize productivity.In order for consultants to learn and stay current with software changes, PC Helps makes ongoing learning an important part of a consultant's duties. Once finished with a learning objective, I then corrected learning materials for other consultants.

Taught eight sections of English classes for French primary school students in Ris Orangis (Essonne).Designed curriculum and liaised with classroom teachers.Took part in regional planning meetings with other Language Assistants.

Served as a liaison between Campus IT and sales reps.Demoed new products and features at sales events and campus fairs and orientations.Helped increase visibility of Apple products on Penn and Drexel campuses.