Ediz Mudul Email & Phone Number

Düsseldorf, North Rhine-Westphalia, Germany

• Support Metro organizations in their own master data analysis with expertise on data management, e.g. Qlik solution
• Conduct country problem solving session, e.g. during migration or activation projects for new customer master data solutions. Moderate and manage country requests by making initial assessment of request and either.
• Create monthly master data scorecards according to existing KPI definitions and applying the correct data cleansing & calculation measures
• Further improvement of current master data concepts, e.g. how to integrate B2C customers in existing data model, how to de-duplicate our customer data base, how to migrate data from MCFM to CDM core.
• Further development of existing customer master data related solutions such as Qlik (central data analysis and reporting tool), give input into Metro.Digital customer master data solution development.

İstanbul

• Managing the team responsible for commercial data execution processes;
• Article life cycle
• Price Changes
• Logistics Conditions
• Margin Corrections, etc.
• Coordinating, tracking and reporting all data entries for commercial promotions in the company.

İstanbul, Türkiye

• Established and implemented the new retail pop-up store of Yıldız Dükkanı which sells trend icon Eda Taşpınar’s cosmetic and textile products at Bursa Kentmeydanı Shopping Center
• Sourced all equipments needed for a retail store and implement the infrastructure
• Coordinated integration between various banks and retail management program Diva to execute the hot sales in store
• Gave training to the store personnel to use the retail program properly

İstanbul, Türkiye

• Development of the new business, Easy Point Express; the locker click & collect solution for e-commerce purchases.
• Managed the integration with the customer platforms
• Sourced all the necessary equipment, design and ground work applications for the physical operation
• Setted up a delivery tracking program to manage and troubleshoot delivery operations
• Customer experience and customer services management

Etiler, İstanbul, Türkiye

• Development of the new business areas regarding the core business of the Mall Logistics infrastructure.
• Implemented process improvements and technologic updates in the operation
• Prepared cost-analysis for the new business areas

Istanbul, Turkey

• Being a bridge between our long-term agency Davies Turner and their key account customers with the customer services team specially dedicated for those customers (Superdry, Seraphine, Footasylum, Asos)
• Prepared monthly cost and performance analysis reports to evaluate the current KPI and the profitability
• Implemented new process and technologies required from the customer then managed and improved the supply chain process
• Becoming a single point of contact in regards of customer’s supplier base and adapt them to new processes
• Managed FIBA Retail(GAP, M&S, BR) and Sephora accounts, including their import, customs, warehousing and national distribution services
• Organized various training sessions with the team frequently and have them adopt to new techniques and technologies

Sanayi Mahallesi/ İstanbul

• Worked with every department in the factory to understand end-to-end processes in the factory
• Evaluated the down-times and process flows in both sewing and cutting operations
• Prepared a project to re-design the layout in the facility to increase efficiency and avoid waste and idle time

İstanbul, Türkiye

• Coordinated and organized receipts from ongoing operations
• Observed the operation on field and prepared process flowcharts
• Translating corporate presentations from Turkish to English and vice-versa
• Attended customer activation meetings to integrate current processes

4. Levent/İstanbul

• Reminded the customers their due dates of payments
• Have gived the necessary warnings of which may occur when they’re not pay it on time
• Documented and made reports to the supervisors

İstanbul

• Received calls from customers based on Akıllı TV advertisements and executed the sale process on the sales platform
• Have gived direction to the customers to the right department and gave the necessary information to solve their problems

Bachelor Of Science (Bsc), Industrial Engineering

Activities and Societies: Playing bass guitar in several bands, Industrial Engineering Club trips

Education record