Ed Jackson Email & Phone Number

Medford, OR, US

Site leader for the Harry and David Distribution Center in Hebron, Ohio. Facility handles the Ecommerce fulfillment for Harry and David and several other 1800 Flowers Food Brands. The site also handles finished gift production assembly and wholesale distribution for Harry and David.

Medford, OR, US

Harry and David is a leading multi-channel specialty retailer and producer of branded premium fruit, gourmet food products and gifts. Products are distributed through direct marketing channels, company stores, leading premium wholesale relationships, and B2B customers. Provide leadership and direction for tactical and long term, strategic distribution.

Seattle, Washington, US

• Trilogy Fulfillment, a 3PL subsidiary of Eddie Bauer, was created to handle the distribution, transportation, and call center activities for Eddie Bauer (retail store and direct to consumer) and Express, Inc. (direct.
• Held senior management roles with a focus on inbound and store distribution operations. Managed 4-6 direct reports, 15-23 member management team, and 350 non-exempt associates at peak.
• Provided senior leadership in the areas of quality assurance, inventory management, engineering, facilities, seasonal hiring, associate relations, training, safety, and loss prevention.
• Served in a senior operation management role during an integration initiative that replaced legacy direct to consumer warehouse systems with Manhattan WMS.
• Spearheaded the improvement of replenishment cycle time frames for US retail stores as well as improvements in DTC new receipt and customer return inventory processing timeframes.

Seattle, Washington, US

• Held the most senior distribution center management role within the Eddie Bauer organization with accountability for all Eddie Bauer retail store distribution and direct to consumer fulfillment, inbound/outbound.
• Led 5 direct reports, 30-member management team, and 500 non-exempt associates. Facilities shipped 41 million units.
• Led major restructuring efforts that resulted in $3.6 million savings across the distribution center.
• Assisted in efforts that saved $4.6 million in transportation cost through changes in delivery network and contract negotiations.
• Managed direct to consumer service level improvement, moving customer delivery window from 7-10 calendar days to 3-6 business days.
• Worked across company divisions to establish new Canadian direct to consumer distribution network.

Seattle, Washington, US

• Served as Vice President of Operations responsible for operational functions of Eddie Bauer and Spiegel. Positions included direct to consumer and retail store distribution oversight across 3 distribution centers.
• Managed at peak 7 direct reports, 33-member management team, and 700 non-exempt associates across 3 million square feet of distribution space within 3 facilities.
• Provided operational leadership during emergence out of a company bankruptcy, which involved the transition of Spiegel Catalog out of the distribution centers.
• Implemented comprehensive process that established performance expectations, tracking resources, and coaching/communication mechanisms.
• Led comprehensive development and implementation of KPI's for operations.
• At peak, facilities handled 55 million units.

Seattle, Washington, US

• Held progressive key senior manager, manager, and supervisor roles during a period of transition and dramatic growth. Front line experience in all areas of retail store distribution and direct to consumer fulfillment.
• At peak, provided senior leadership to 4 direct reports, 20-member management team, and 300 non-exempt associates.
• Served as a key member of management team during the transition of Eddie Bauer catalog operations from Seattle to Columbus. Specifically recognized for union avoidance efforts.
• Certified as DDI (Development Dimensions International) facilitator for performance management instruction. Trained exempt team in performance and organizational development classes.
• Served on the management team during the creation of Distribution Fulfillment Services Inc., established in 1994 to handle distribution, transportation, and call center functions for Eddie Bauer and Spiegel.