Account Management, Team Lead
Libertyville, Illinois, Us
MBX is a contract manufacturer. We custom tailor a product and service package to aid software companies in deploying their product as an appliance to a global marketplace. MBX not only supplies the hardware, but branding, support, engineering, packaging and full logistics services. Account Managers are responsible for building relationships throughout a partner's organization, and being deeply involved in all aspects of the design, deployment and support of products we are responsible for. As Team Lead, I work to facilitate healthy operation within the Account Management team and within MBX overall. I also work to track customer satisfaction and make sure all customer expectations are exceeded.