Ed Klosterman
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Ed Klosterman Email & Phone Number

Global Service Executive | Strategist | Transforming Teams to Industry Recognized Leaders | Budgeting I Revenue I OPEX | P&L | Public Speaker | Coach | Published Author | Architect of the Elite Service Cultureยฎ at Luminex Corporation - A DiaSorin Company
Location: San Marcos, California, United States 6 work roles 3 schools
1 work email found @biomerieux.com 4 phones found area 760, 347, and 800 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 4 phones

Work email e****@biomerieux.com
Direct phone (760) ***-****
LinkedIn Profile matched
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Role
Global Service Executive | Strategist | Transforming Teams to Industry Recognized Leaders | Budgeting I Revenue I OPEX | P&L | Public Speaker | Coach | Published Author | Architect of the Elite Service Cultureยฎ
Location
San Marcos, California, United States
Company size

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Ed Klosterman is listed as Global Service Executive | Strategist | Transforming Teams to Industry Recognized Leaders | Budgeting I Revenue I OPEX | P&L | Public Speaker | Coach | Published Author | Architect of the Elite Service Cultureยฎ at Luminex Corporation - A DiaSorin Company, a company with 501 employees, based in San Marcos, California, United States. AeroLeads shows a work email signal at biomerieux.com, phone signal with area code 760, 347, 800, and a matched LinkedIn profile for Ed Klosterman.

Ed Klosterman previously worked as Global Service Optimization Leader at Luminex Corporation - A Diasorin Company and Executive In Residence at The College of Business Administration, California State University at California State University San Marcos. Ed Klosterman holds Master Of Business Administration (Mba), 4.0 from Webster University.

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Email format at Luminex Corporation - A DiaSorin Company

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{first}.{last}@biomerieux.com
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Profile bio

About Ed Klosterman

๐Ÿฏ๐Ÿฌ ๐—ฌ๐—ฒ๐—ฎ๐—ฟ๐˜€ ๐—ผ๐—ณ ๐—š๐—น๐—ผ๐—ฏ๐—ฎ๐—น ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝThroughout my 30 years of global leadership in the medical diagnostic field, Iโ€™ve had the privilege of developing high-performing teams that have gained industry recognition. I hold a Master of Business Administration (MBA) and an undergraduate degree in business and technology. Additionally, I completed the Strategic Leadership & Business Education Program at Duke Fuqua School of Business.๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ & ๐—•๐˜‚๐—ถ๐—น๐—ฑ๐—ถ๐—ป๐—ด ๐—˜๐—น๐—ถ๐˜๐—ฒ ๐—–๐˜‚๐—น๐˜๐˜‚๐—ฟ๐—ฒ๐˜€My passion lies in building future leaders and cultivating elite workplace cultures that thrive in todayโ€™s dynamic business environment. I regularly speak at industry events and have had the honor of publishing several articles. Successful leadership, in my view, requires a strategic mindset, self-awareness, strong business relationships, and resilience within teams.๐—™๐˜‚๐˜๐˜‚๐—ฟ๐—ฒ-๐—ฅ๐—ฒ๐—ฎ๐—ฑ๐˜† ๐—ง๐—ฒ๐—ฎ๐—บ๐˜€ ๐˜„๐—ถ๐˜๐—ต ๐—ฃ๐—ฟ๐—ฒ๐—ฑ๐—ถ๐—ฐ๐˜๐—ฎ๐—ฏ๐—น๐—ฒ ๐—ฅ๐—ฒ๐˜€๐˜‚๐—น๐˜๐˜€My approach focuses on equipping teams with the capabilities & agility needed for future readiness and developing business systems that generate predictable results, enabling us to navigate challenges with confidence.๐—” ๐—๐—ผ๐˜‚๐—ฟ๐—ป๐—ฒ๐˜† ๐—ฆ๐—ต๐—ฎ๐—ฝ๐—ฒ๐—ฑ ๐—ฏ๐˜† ๐—š๐—ฟ๐—ผ๐˜„๐˜๐—ต & ๐— ๐—ฒ๐—ป๐˜๐—ผ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝI've navigated the complexities of career development, gaining valuable insights into the challenges and triumphs of professional growth. Each step of my journey has reaffirmed my belief in the transformative power of mentorship. Recognizing the value of guidance & support, Iโ€™ve had the privilege of mentoring hundreds of professionals across various industries, witnessing their success in C-Suite promotions and new career paths.๐—•๐˜‚๐—ถ๐—น๐—ฑ๐—ถ๐—ป๐—ด ๐—ฎ ๐—–๐—ผ๐—น๐—น๐—ฎ๐—ฏ๐—ผ๐—ฟ๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—ก๐—ฒ๐˜๐˜„๐—ผ๐—ฟ๐—ธ ๐—ณ๐—ผ๐—ฟ ๐—–๐—ผ๐—น๐—น๐—ฒ๐—ฐ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—ฆ๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€Through these mentoring relationships, Iโ€™ve built a strong network of skilled professionals, which reflects my belief in the power of collaboration for collective success. By fostering connections and encouraging mutual support, I aim to create a thriving ecosystem where everyone flourishes.๐—–๐—ผ๐—บ๐—บ๐—ถ๐˜๐—บ๐—ฒ๐—ป๐˜ ๐˜๐—ผ ๐—˜๐—บ๐—ฝ๐—ผ๐˜„๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด ๐—ข๐˜๐—ต๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐——๐—ฟ๐—ถ๐˜ƒ๐—ถ๐—ป๐—ด ๐—š๐—ฟ๐—ผ๐˜„๐˜๐—ตI believe that investing in others is one of the most valuable contributions we can make. It builds resilience, encourages continuous learning, and creates a more engaged team. Career development, in my perspective, is a shared path that benefits everyone. I remain committed to empowering others, creating growth opportunities, and fostering knowledge sharing to help individuals achieve their career aspirations.

Listed skills include Management, Medical Devices, Leadership, Cross Functional Team Leadership, and 26 others.

Current workplace

Ed Klosterman's current company

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Luminex Corporation - A DiaSorin Company
Luminex Corporation - A Diasorin Company
Global Service Executive | Strategist | Transforming Teams to Industry Recognized Leaders | Budgeting I Revenue I OPEX | P&L | Public Speaker | Coach | Published Author | Architect of the Elite Service Cultureยฎ
12212 Technology Blvd Austin, TX 78727 United States
Website
Employees
501
AeroLeads page
6 roles · 32 years

Ed Klosterman work experience

A career timeline built from the work history available for this profile.

Global Service Optimization Leader

Current

San Marcos, California, United States

  • The position of Global Service Optimization Leader is pivotal in steering the company toward superior customer support and operational excellence. ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ
  • Team Development: Lead and mentor a diverse Global Technical Team based in Austin, Texas, ensuring continuous professional growth.
  • Customer-Centric Culture: Instill a culture focused on exceptional customer service and support across the organization.
  • Performance Metrics: Establish and monitor clear performance metrics to assess and enhance team performance.
  • Critical Thinking: Promote fast and quality-driven decision-making within the team.
  • Service Culture Development: Cultivate a strong service culture throughout the global organization to enhance service delivery.๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—œ๐—ป๐—ป๐—ผ๐˜ƒ๐—ฎ๐˜๐—ถ๐—ผ๐—ป, ๐—ง๐—ฒ๐—ฐ๐—ต๐—ป๐—ผ๐—น๐—ผ๐—ด๐˜†, ๐—ฎ๐—ป๐—ฑ ๐—ฆ๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป๐˜€
May 2023 - Present

Executive In Residence At The College Of Business Administration, California State University

Current

San Marcos, California, United States

  • ๐„๐ฑ๐ž๐œ๐ฎ๐ญ๐ข๐ฏ๐ž ๐ข๐ง ๐‘๐ž๐ฌ๐ข๐๐ž๐ง๐œ๐ž (๐„๐ˆ๐‘) ๐š๐ญ ๐‚๐’๐”๐’๐ŒI serve as a Lead Executive in Residence (EIR) at California State University San Marcos (CSUSM), where I not only act as an EIR but also coach new EIRs to ensure quality and.
  • Classroom Instruction: Lead weekly class sections and provide real-world insights into business.
  • Informational Interview Support: Guide students on how to connect with professionals and conduct informational interviews.
  • Mock Interview Practices & Etiquette Dinners: Help students polish their interview skills and host dinner events to teach professional etiquette.
  • One-on-One Career Coaching: Offer individualized career guidance, coaching up to 20 students each semester.________________________________________๐ˆ๐ฆ๐ฉ๐š๐œ๐ญ ๐จ๐ง ๐’๐ญ๐ฎ๐๐ž๐ง๐ญ๐ฌEIRs play a vital role in shaping San Diegoโ€™s future.
Dec 2022 - Present

General Manager And Partner, Adapt Service Consulting

Adapt Service Consulting

Provide senior leadership to ADAPT staff to: engage with leadership teams and subject matter experts, scope engagements, develop proposals, deliver innovative solutions, and manage client relationships to ensure the finest customer experience. ADAPT builds, optimizes and transforms future-ready service organizations branded as The Elite Service Cultureโ„ข.

Jan 2023 - May 2023

Director, U.S. Field Service Operations

  • Responsibilities include a $77M revenue budget, $26M operational expense budget and the management of greater than 100 professional service employees. Accomplishments include:
  • Service revenue growth rate exceeding organic sales growth rate for 10 consecutive years
  • Expense budget on plan for 10 years
  • Drive above average profit margins through strategic management, improvement initiatives and educational efforts
  • Promote Sales / Service partnership to maximize sales efforts
  • Industry recognized leader in customer satisfaction and established Service as a differentiation
Feb 2006 - Mar 2022

National Field Service Manager

Responsible for effectively and efficiently managing a profitable service operation on a national basis, 20 employees. Consistently delivered the highest quality customer service in unison with strategic goals and objectives. Actively involved with strategic planning, identify trends and opportunities, and accept added responsibility for projects designed.

2005 - 2008 ~3 yrs

Field Service Manager (Organon Teknika And Biomรฉrieux)

Responsible for effectively and efficiently managing a profitable service operation within an assigned geographical area. Build a high quality team of field systems engineers to promote service image, reputation and customer satisfaction necessary to support sales goals and objectives. Managed 12 employees and responsible for $3M of revenue.

1994 - 2005 ~11 yrs
Team & coworkers

Colleagues at Luminex Corporation - A DiaSorin Company

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3 education records

Ed Klosterman education

Bachelor Of Science (B.S.), Business Administration And Management, General, 4.0

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FAQ

Frequently asked questions about Ed Klosterman

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What company does Ed Klosterman work for?

Ed Klosterman works for Luminex Corporation - A DiaSorin Company.

What is Ed Klosterman's role at Luminex Corporation - A DiaSorin Company?

Ed Klosterman is listed as Global Service Executive | Strategist | Transforming Teams to Industry Recognized Leaders | Budgeting I Revenue I OPEX | P&L | Public Speaker | Coach | Published Author | Architect of the Elite Service Cultureยฎ at Luminex Corporation - A DiaSorin Company.

What is Ed Klosterman's email address?

AeroLeads has found 1 work email signal at @biomerieux.com for Ed Klosterman at Luminex Corporation - A DiaSorin Company.

What is Ed Klosterman's phone number?

AeroLeads has found 4 phone signal(s) with area code 760, 347, 800 for Ed Klosterman at Luminex Corporation - A DiaSorin Company.

Where is Ed Klosterman based?

Ed Klosterman is based in San Marcos, California, United States while working with Luminex Corporation - A DiaSorin Company.

What companies has Ed Klosterman worked for?

Ed Klosterman has worked for Luminex Corporation - A Diasorin Company, California State University San Marcos, Adapt Service Consulting, and Biomerieux.

Who are Ed Klosterman's colleagues at Luminex Corporation - A DiaSorin Company?

Ed Klosterman's colleagues at Luminex Corporation - A DiaSorin Company include Abdul Samad Memon, Size Lin, Caesar Acosta, Jen Dillman, and Kaylee Stanfield.

How can I contact Ed Klosterman?

You can use AeroLeads to view verified contact signals for Ed Klosterman at Luminex Corporation - A DiaSorin Company, including work email, phone, and LinkedIn data when available.

What schools did Ed Klosterman attend?

Ed Klosterman holds Master Of Business Administration (Mba), 4.0 from Webster University.

What skills is Ed Klosterman known for?

Ed Klosterman is listed with skills including Management, Medical Devices, Leadership, Cross Functional Team Leadership, Biotechnology, Field Service, Operations Management, and Hardware Diagnostics.

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