Ed Lacy Email & Phone Number

Beaumont, TX, US

US

US

US

Lake Charles, LA, US

Sandton, Gauteng, ZA

Interfacing and coordinating with key SNA Operations, Maintenance and SHE stakeholders as well as the project EPC to enable and maintain IM business requirements.Works closely with Base ICT project lead to continue project planning and execution. (PAGA, Radio, Structured cabling, CCTV, BIN/WLAN, Digital Signage, Access Control).Works closely with vendors.

Sandton, Gauteng, ZA

Manage the Information and Communication Technology (ICT) portion of the Information Management (IM) track for the US Mega projects (Project LCCP, Project LCF, Project Nova) and ensure its alignment with US Mega Projects strategic objectives. This includes Commodity ICT (networks and facilities, security management, servers and hosting, workplace services.

London, GB

• Providing pre-sales technical support for the development, sale and implementation of IGT Systems products, applications and services for IGT customers
• Coordinating with Sales teams to assess the potential application of Systems products, applications and services to meet customer needs
• Providing technical expertise throughout pre-sales phase to ensure deployments meet the technical needs of customers
• Executing the creation of specification requirements, technical demonstrations and presentations that involve advanced analyses
• Developing robust technical solutions that adhere to standard design specifications
• Answering both technical and non-technical questions / addresses technical issues / troubleshoots, verbalizes and documents solutions to difficult network, hardware and software problems that impede the sale of IGT.

• Service Level ManagementApplication and Database ManagementSystems SecurityMentor IT team
• Maintain close contact with vendors and review product website for latest security and/or service patches and update all system to the latest releases recommended and certified by the application and Platform vendors.
• Demonstrate sound knowledge on RDBMS, namely Oracle and SQL, PMS/POS and operational applications in the Hospitality industry.
• Demonstrate expertise in a variety of the field’s concepts, practices, and procedures of MGM Hospitality Hotels and Resorts. Relies on extensive experience and judgment to plan and accomplish goals.
• Communicate effectively with the head of IT, technical experts, hotel management and constantly communicate technological changes that may impact the hotel business plans both positively and negatively.
• Have and continue to keep up to date within the Information Technology from management, associate and customer point of view. Recommend developments in light of training and education on Business Applications to ensure.

London, GB

• Server Builds/Installation and Configuration of IGT Casino Management Systems.
• Participates in or conducts technical analyses to plan, test and install the equipment, network systems and software
• Executes all or most of semi-routine platform / systems installation assignments that involve advanced basic analysis and planning
• Participates in the solution of or solves field problems with installation / maintenance / upgrade problems in resourceful and effective ways
• Decisions and actions regularly influence the work of other team members and a few processes or several customer outcomes
• Participates in defining the specifications for required computer and communications equipment for the installation of gaming platforms / systems / applications

London, GB

Onsite Support of any Technical Related Items pertaining to IGT Proprietary Software/Hardware* Conducting routine maintenance and health reviews of the installed systems.* Software(SQL 2005,Windows Server 2003, XP, Marathon, Crystal Reports, Visual Studio 2008)* Hardware(Dell 2950 Servers,Power Vault Tape Drives, APC Battery Backups, Cisco Switches)* Slot.

Las Vegas, Nevada, US

Responsibilities Remote Installation, Configuration, Deployment of Slot Machines and Accounting Systems. QA Analyst, Pre and Post Software Testing. Hardware setup (Servers/Battery Backups) prior to delivery. * Acts as a problem solving liaison between Customer Service Representatives, Quality Assurance, and Development staff where assigned.* Builds.

London, GB

Responsibilities Train casino employees how to use multiple IGT software packages for use in everyday work environments.* Provide support and training for internal and external customer casino management systems and operations.* Develop support material and course documentation.(Microsoft Office 2003/2007,Excel,Word,PowerPoint,Visio)* Facilities training.