In April 1997, I started with the group that ultimately formed Maptech charged with the task of handling QA, release engineering, documentation and support for a new GIS/mapping product. Over 20 years later, I am still working with that same core team on the same product, serving officially as its Technical Product Manager. While the product was bought/sold/transferred several times and is currently a part of Trimble Forestry, I gained much experience in all aspects of development, support, customer service, quality assurance, documentation, sales and marketing, and management. Through it all I have exceeded in providing exceptional service to my customers, while balancing the needs and desires of a development team and upper management.Specialties: Release engineering (InstallShield, MSI, InstallAware, WinBatch, Script Programming, Perl), GUI Design, Technical Writing/Documentation, Software Q/A, and Agile development methodologies. Interests: music composition and arranging, improvisational Piano, historic railroad operations.
Listed skills include Software Development, Piano, Testing, Product Management, and 40 others.