Ed Lopez Email & Phone Number

Penn Valley, Ca, Us

Mountain View, Ca, Us

I am member of a great team of talented and dedicated engineers at Mandiant within Google Cloud.

Mountain View, California, Us

• Manage and execute transition activities post acquisition included data migrations across various platforms• AWS & Azure Administration• GitHub and GitLab Administration• AWS, Atlassian.net - Confluence/Jira/OpsGenie/Trello, Demisto, ElK, G-Suite, GitHub, GitLab.com, Kubernetes, Mandiant Automated Defense, Palo Alto Network, Phantom, Qualys, Resilient, Slack, Splunk, Suricata, Tableau, Tenable, Testrail, Wordpress and Zabbix administration• DevOps project management and execution.• Prepare technical documentation as required for audit preparation and evidence gathering • Troubleshoot and remediate alerts related to server/network infrastructure

• Enhance IT, DevOps, Network, Security and Facility infrastructure • SOC2 preparations, enhancements and passing compliance• Prepare/Enhance Organization Disaster Recovery Plan• AWS VPC Administration• Tech project lead on SOC2 audits• Prepare technical documentation as required for audit preparation and evidence gathering • Administer office LAN/WAN.• Tie existing offices and AWS infrastructure together using Linux firewall and OpenVPN tunnels.• Office move planning and execution.• Administration of the employee Apple laptop systems. Network/Linux/Windows systems administration.• Config, deploy and administer ELK.• Config, test and implement SSO - Single Sign On using OpenLdap server and later G-suite• Config and test 2nd factor authentication with OpenVPN using Google Authenticator• Deploy and administer Respond Analyst in our corp environment. Remediate incidents as necessary• Design, test and implement security enhancements to ensure SOC2 compliance..• IT and DevOps project management and execution.• Evaluate, select, deploy and administer MDM software - VMWare Airwatch/Workspace One• Troubleshoot and remediate alerts related to server/network infrastructure• Deploy and administer office security - Abode 7x24 security and Nest cameras.• Airwatch, AWS, Backup, Confluence, CrowdStrike, Demisto, ElK, G-Suite, Gitlab, Hubspot, TheHive, Jira, Nessus, Office365, PAN, Phantom, Qualys, Resilient, Slack, Tableau, Wordpress, Splunk, Zabbix and Zoom administration• IT/DevOps automation using Ansible

• AWS Administration• Design, test and implement cloud based WiFi.• Tie existing offices and AWS infrastructure together using Linux firewall and OpenVPN tunnels. • Office move planning and execution. • Administration of the employee Apple laptop systems. Network/Linux/Windows systems administration. • Build, test and support internal cloud server using AWS & KVM. • Config, test and implement SSO - Single Sign On using OpenLdap server • Config and test 2nd factor authentication with OpenVPN using Google Authenticator• Confluence Administration• Design, test and implement security enhancements to ensure HIPAA compliance.. • IT and DevOps project management and execution.• Evaluate, select, deploy and administer MDM software - VMWare Airwatch • Troubleshoot and remediate icinga alerts related to server/network infrastructure• Configure, test, administer and support secure ftp - sftp for customer file transfers• Deploy builds to environments on instances in AWS using Jenkins• Confluence, dropbox, gmail, jira and slack administration• IT/DevOps automation using Ansible

Mountain View, Ca, Us

• Part of the core management team to rapidly build a startup from the ground up and take a leadership role in the marketplace with features competitors can't match.• Direct contributions assisted the rapid development, deployment, QA and support of the Tanjarine infrastructure to restaurant sites across the USA.• Established & supported data center for servers processing our patron credit card payments.• Built the team beyond IT and Facilities to include Customer Support, Operations Deployment, Operations Sourcing, Release Management and Training• Copr IT, Data Center and DevOps 7x24 administration and support.• Disaster Recovery Planning and PCI Compliance

Haarlem, North Holland, Nl

• Identified a network peering bottleneck that caused online sales to tank during peak business hours. Architected and implemented a solution that corrected the problem and resulted in significant revenue recovery for the organization.• Direct contributions to the team allowed for significant reduction in operating costs, dramatically increased direct sales, partner sales and customer service, expanded market share during a deep recession and established presence in additional international markets. • Increased the capacity uptime and reliability of data center. Directly responsible for creating infrastructure that provides for unplanned downtime; current infrastructure provides near zero downtime. Enhanced the performance of our website for greater customer satisfaction and significantly increased partner sales.• Established Bangalore office and integrated networks to work seamlessly into the corporate infrastructure. Migrated Finance infrastructure and established in-house Call Center infrastructure to our Bangalore office for expanded 7x24 services and significant savings to the company.• Expanded IT team with addition of Bangalore employees. Expanded hours of coverage and quality of deliverables. Established around the clock IT support, site monitoring and IT development activities.• Designed and implemented critical enhancements to increase corporate infrastructure capacity, performance, security and efficiency in colo/server farm, Mtn View & Bangalore locations. • Addressed deficiencies of existing ecommerce co-location site and moved server farm to new co-location facility. Reliable stability of ecom site led to higher levels of service and increased revenue.• Implemented VMWare ESXi server infrastructure with iQstor SAN hardware to virtualize ecom, corp servers and XP Pro clients for Dev, Finance and Ops teams.• Implemented Microsoft SharePoint • Implemented Asterisk VOIP • Upgraded Microsoft Exchange 2003 to 2010.• Implemented OpenVPN

• Designed and implemented critical enhancements to increase corporate infrastructure performance in Redwood City & Bangalore. - New US & India F4 Firepass SSL VPN for browser based VPN access - New US corp NetApp for consolidated, high availability file and email stores storage - Deploy US HP Linux servers and support for Finance Oracle implementation - Deploy Cisco core in US for faster/redundant unified LAN/WAN architecture - Upgraded US wifi - Upgraded US data circuit from T1 to DS3 - Deploy Cisco VPN for corp - faster & more reliable- Upgraded employee laptops/desktops from P4 to Dual Core architecture - Replaced US corp ADCs and Exchange server- Deployed new India ADCs and Exchange server, migrate users from old to new doamin.- Deploy NetApp server, migrate user shares, virtual environments and email to NetApp- Built shadow exchange server - Replace Symantec AV with Trend AV - better AV/Malware detection and updates- Deploy Tivoli CDP backup protection for all US & India laptop backups.- Deploy Sharepoint servers for departmental intranet sites and cobrand access - Built new VMWARE ESX server pair. Migrated numerous servers to the VMWARE platform to safe on hardware and software costs.- Upgraded McAfee/Safeboot server and corp client pcs for laptop encryption.- Deploy corp backup system using EMC Networker and LTO3 tape library- Deploy Cisco VOIP system/improved corp communications/VOIP provider for free domestic and low cost international calling - VOIP allowed Yodlee to bring in house CustCare phone support - VOIP allows employees VOIP access from home - higher quality and saves on cell/Skype usage- Deployment of corp web servers (site rollout Jan 2008)- Deployment of Bugzilla hardware platform with US-India replication (rollout Q1 2008)- Assist India move to new facility- India internet and US-India tunnel upgrades

Provided technical expertise to a variety of small tech companies looking to upgrade/expand their infrastructure.

Upgraded LAN/WAN infrastructure for higher performance, greater security and redundancy. Plan, deploy and support new office voice/data infrastructure for India office using Asterisk PBX, Cisco routers and Juniper firewall hardware.

Upgraded servers to Windows 2003. Upgraded email to Exchange 2003. Upgraded pc desktops and laptops to Windows XP Pro with Office 2003. Installed Wolverine Linux VPN server for remote access.

Designed and implemented new secure LAN/WAN network infrastructure with IPSEC and PPTP VPN remote access. Built a fully integrated WAN. Upgraded the core servers to Suse & Redhat Linux and Windows 2003 including Exchange 2003 email and CoWare SPW. Install and configure new voice and data lines. Install and configure Cisco border router and Linux based Smoothwall and Wolverine firewalls. Establish intranet web site and populate IT pages with useful links and how to documentation. Configure new systems for new hires and provide training. Administer Asterisk PBX. Provide employees with 7x24 phone support.

Milpitas / Silicon Valley, Ca, Us

Designed and implemented new secure LAN/WAN network infrastructure with enhanced remote access. Built a fully integrated WAN for company which recently went through 2 acquisitions. Upgraded core servers to Windows 2003 including Exchange 2003 email, Great Plains finance, Microsoft IIS based ftp and web servers. Moved ftp & web to co-location facility improving uptime and download speeds, while saving on data line charges. Implemented security and earthquake enhancements to the data processing facility. Implemented corporate-wide antivirus and SPAM protection tools with centralized web-based administration. Moved the Orlando and Huntsville offices.

Designed and implemented new secure LAN/WAN network infrastructure with remote access. Built a fully integrated WAN with 400% increase in bandwidth and voice over TCPIP service. Significantly reduced the voice & data communication expenses while expanded existing services. Realized significant savings for the corporation by purchasing like new used equipment for capital projects and performing installs with minimal outside resources.

Built from the ground up the IT network, application and support infrastructure to take this streaming media company from 50 individuals in one location through a public offering and two mergers to a company with 600+ employees spread geographically across US and in the UK.Directed the successful rollout of the Great Plain financial suite, Pivotal Sales Force Automation, the corporate data-warehouse & management dashboard, the business intelligence on-demand and broadcast server for analysis queries, the Remedy call center ticketing applications.Designed the next generation stream reporting solution, developed working prototypes, drafted & performed proof of concept testing, hired and trained personnel dedicated to reporting stream activities for management and our customers.

Rebuilt the IT department, improved overall customer service, addressed employee problems and upgraded caliber of IT staff. Installed and upgraded corporate applications required for successful IPO preparations. Managed pre and post IPO application related activities as well as the integration of IT resources during corporate merger. Expanded corporate WAN to serve office locations in several cities and countries while managing capital and other purchases to realize substantial cost savings.On behalf of Baan & Brio Software corporations toured Japan performing demonstrations on using sales force applications and business intelligence solutions to technology leading companies.

Built from the ground up the IT network, application and support infrastructure to take this client server software company from 30 individuals in one location through IPO to a company with 300+ employees spread geographically across US and Europe. Managed the integration of IT resources with parent company during corporate acquisition by Baan. Designed and built the UNIX server and client hardware lab platforms on the local and wide area networks. Installed and supported the following porting platforms for Engineering: DEC Alpha, HP 9000, IBM RS600, SGI Indigo, SUN Sparc and Xcellenet. Upon request from client services department, visited several large customer sites to analyze difficult network/application problems and present recommendations to clients. Awarded the first ever engineering employee of the year award for outstanding excellence and gold service.

Using ASK MANMAN, and Lotus Notes software maintained finance, administration, sales and marketing applications. Trained, supervised and managed project personnel.Using UNIFY ACCEL 4GL and SQL administered applications used by Engineering and Field Service. Supervised and assisted contract personnel in design, test, and implementation of application enhancements. Resolved technical issues during all phases of implementation.Performed UNIX systems and email server administration. Provided helpdesk support for employee desktop and laptops.

Performed Unix system, PBX/Voice Mail and backup administration. Administered the financial ASK software package. Performed monthly close on financials and generated management financial reports. Provided helpdesk support for employee desktop and laptops.

New York, Ny, Us

Using ADMINS/V32 4gl software maintained and enhanced the custom applications for the Finance and administration departments including GL and Payroll.Performed operations manager responsibilities and after hours on call support.Provided helpdesk support for employees

Ba, Math/Computer Science

Industrial Chemistry