Eric Moore Email & Phone Number

Seattle, Wa, Us

Hired as a Senior Engineering Manager at One Medical, title changed to SDM III at Amazon (same role)Responsible for three product delivery teams consisting of 25 engineers and 1 interim manager within the One Medical Membership department. Provided overall project leadership while also leading hiring, talent management, and performance improvement.Currently leading a high-priority, high-visibility integration project between One Medical and Amazon Health (details not public until launch), with a team of 12 web, iOS, and Android engineers. Led the team through scoping, design, implementation, testing, and delivery phases.Delivered a project that added additional MFA factors to One Medical member apps within 2 months of joining the company. This reduced the number of accounts who were unable to use MFA by 50%.

San Francisco, Ca, Us

Delivered the first iteration of an internal engineering systems ownership tool, integrating data across other company systems including Workday, GitHub, Slack, PagerDuty, DataDog, and more. Achieved 100% ownership of all production systems.Drove long tail work on the transition from monolith to microservices. Removed the highest-volume remaining endpoints. Reduced the remaining monolith functionality by over 30%.Owned the GraphQL ecosystem at Stitch Fix, including Apollo Federation, internal tooling, schema stewardship, and migration of Rest APIs into the federated graph.Began rollout of User Flows tooling for Ruby apps (displayed in Datadog and Looker) to give engineers observability and insight into their systems from a client experience perspective.Fostered a culture of entrepreneurship and experimentation within my teams. Launched multiple internal products that began as individual side projects from my team members.Collaborated within the Application Infrastructure group to set, measure, and deliver against quarterly OKRs.Managed nine engineers and one architect on two fully remote platform engineering teams.

Franklin, Tn, Us

Created and implemented an engineering career ladder to foster individual career growth and more clearly define positional expectations and advancement criteria.Revised the hiring process for new engineers. Led hiring efforts to start a brand-new team and to expand our existing teams.Partnered with Product Managers and Scrum Masters to ensure on-time delivery of meaningful product enhancements and features in the company’s wellness portal (Angular, C#, MS SQL Server).Managed nine engineers (frontend, backend, and mobile) across multiple teams in a matrix organization.

San Francisco, California, Us

Accelerated the monolith/services transition through the rollout of a bespoke SOA framework (Python, Redis).Delivered Waypoints, a new database routing layer to handle replication lag in a distributed environment (Python, MySQL). Resolved our primary cause of 500 errors on the site.Delivered new infrastructure and tooling for running development environments in the cloud (Go, Docker, Kubernetes, Amazon EKS). Decreased downtime of individual development environments from one day per week to ten minutes per day.Delivered a frontend monorepo and associated tooling that allowed for rapid development, centralized package and dependency management (internal NPM), automated testing, CI/CD, and independent app deployments. Increased frontend deployment frequency from twice per week to on-demand.Led the implementation of software processes and tools to make our SDLC comply with SOX regulations. Passed our first audit with no material findings or deficiencies.Collaborated within the platform BU to set, measure, and deliver against quarterly OKRs.Founded, organized, and implemented the Eventbrite co-op program, establishing recurring, multi-semester internships with Computer Science students from Georgia Tech.Managed multiple platform engineering teams in multiple countries in the platform/infrastructure group, responsible for back end, front end, developer tooling, CI/CD, automated testing, and release engineering.

Northbrook, Illinois, Us

Responsible for development and delivery of multiple applications that generated more than 95% of the company’s software revenue in the occupational health and workplace safety markets.Managed multiple distributed software engineering teams across highly disparate technology stacks and architectures. Responsible for producing desktop applications (MS C++ and VB6), back-end server applications (C#), client-hosted web applications (Java, Tomcat), SaaS web applications (.NET and Java ecosystems), and an iPad app.Managed over twenty local, remote, and offshore direct reports, some with direct reports of their own.Coached and developed employees to support their career goals while also achieving business objectives.Built a culture of commitment, delivery, transparency, accountability, and continuous improvement.Led my teams through the transition to the Scaled Agile Framework (SAFe), leveraging Scrum and Kanban.

Northbrook, Illinois, Us

Managed the development of a multi-tier enterprise Java web application for occupational health, including an iPad app add-on that won the UL Mark of Excellence Award (UL’s highest internal honor, awarded annually).Managed all third-tier support and sustaining engineering functions for the product. Owned communication of issue status and resolution with all other internal stakeholders.Led two major version releases and multiple planned maintenance releases. Led the release of the company’s first iOS application. All releases were delivered on schedule.Managed the relationship between Product Management, Engineering, QA, and Tech Writing by serving as the leader and scrum master of the cross-functional team.Owned and maintained the team’s CI system (TeamCity).

Northbrook, Illinois, Us

Led multiple refactoring efforts designed to increase the security, stability, extensibility, and maintainability of a mature, multi-tier Java web application.Led the development of multiple new application features, including custom projects for our highest profile clients. Integrated new patterns and frameworks into a legacy codebase (Java, JSP, Tomcat, JavaScript, ExtJS, Spring Framework, Hibernate, SQL Server, Oracle).Assisted with the design and complete rebuild of our CI system, using TeamCity.PureSafety Innovation Day winner (2012) – small team developed, implemented, and managed a company-wide mentorship program.Formerly PureSafety, acquired by UL in 2011.

Atlanta, Ga, Us

Application Developer (September 2003 - February 2005)Associate Application Developer (January 2003 - September 2003)

Us

Armonk, New York, Ny, Us