• Enable users to have an amazing workplace experience, using technology to unleash creativity, increase productivity and allow for seamless in-person and remote collaboration

• Perform technology masterplanning through dialogue with stakeholders• Design converged networks and intelligent buildings• Conduct research and produce guidance for adoption of technology products • Oversee the installation and commissioning of technology systems• Perform peer reviews, provide value engineering, and make product selection recommendations• Work within the following technology disciplines: structured cabling, active network, security engineering, telecommunications, Wi-Fi, corporate AV, building automation and control systems, metering and energy management, analytics and dashboards, TV and ICT• Produce and publish library of 100+ control strategies for intelligent buildings• Publish weekly blog providing thought leadership and vision for technology in the built environment

• Consulted on IT Service Management; helpdesk, inventory management, policies, and user experience. • Introduced new service models to clients including a walk-up service desk (genius bar)• Planned the introduction of hoteling, Wi-Fi, and equipment to support the new way of working to an organization that previously tethered their employees to their desks and had no wireless connectivity.• Performed design work for IT infrastructure, IT Systems, and Cybersecurity

• Performed design work for:- IT Infrastructure: cabling, pathways, cabinets- IT Systems: local area network, security• Introduced standardization to specification production improving consistency and reducing errors• Produced drawings, specifications, and schedules for the designed work• Consulted with architects, clients, and mechanical, electrical and public health engineers• Reviewed and consulted on IT Service Management: helpdesk, inventory management, policies, and user experience• Worked on projects across the USA, Europe, Asia, and the Middle East

• Devised and coordinated technical strategy across the four companies in the Long and Partners group• Played a key role in business development, directly winning five major projects• Managed two to four design projects at a time, each in varying stages of design or construction

• Responsible for department personnel management: supervised and supported four junior staff, managing their task completion and professional development• Produced in-house standards, determining product selection for basis of design (BOD)• Managed whole engineering teams (electrical, mechanical, public health, technology) for 3+ projects

• Helped win new commissions, contributing to the RFP response and attending interviews• Created and implemented information gathering tool for technology systems, saving the company time and increasing productivity• Trained commissioning staff to witness commissioning and validation of technology systems• Provided technical guidance to colleagues and other team members, through regular presentations to 40 staff members and one-on-one interactions• Determined on which open protocols and products to base our intelligent building standard design• Produced internal product research reports assessing the state of the market and potential CAPEX and OPEX savings to suggest to developers and contractors• Determined where different approaches to on-site construction could save time and increase productivity• Produced technology roadmap and product development initiatives for developers as part of technology masterplanning• Influenced manufacturer product development and integration of systems for video intercom, BMS, access control, vertical transportation, structured cabling enclosures• Devised and implemented time-on-task reporting and department project planning tool to improve employee utilization• Specified building management systems and electronic security systems

• Designed structured cabling systems and active networks (WAN, Wi-Fi, IP Telephony) • Integrated and designed various building services systems to form a single ICT network (access control, BMS controls, CCTV, computers, intercom, lighting control, metering, power monitoring, public health, telephones, and vertical transportation) • Produced technical requirements for each design stage, including drawings, schedules, and specifications• Specified technical requirements for control of plant, especially where the equipment only offered a common alarm• Designed and specified modern user interface and user experience for BMS and home automation touchscreen control• Carried out site surveys to assess current needs or infrastructure• Participated in workshops with design team (architects, interior designers, contractors, and engineers)• Collaborated with architects to ensure technology systems do not disrupt required aesthetic of their visual design• Determined integration of enterprise information technology and building services• Witnessed systems, produced punch lists, made recommendations on granting substantial completion• Worked with facilities operations teams after project handover to determine whether technology use was as intended and if users needed additional training• Produced converged network cost saving report showing tangible benefits of utilizing a converged network