• Identify sales opportunities and develop strategies for acquiring new business.• Develop and execute Go-to-Market strategies for the client portfolio.• Lead the sales process of technology services, including application modernization, data, AI, security and networks.• Collaborate in defining pricing strategies and contractual models.• Conduct contract negotiations and ensure successful completion of agreements.• Establish and maintain strong relationships with key customers.• Ensure customer satisfaction and successful delivery of projects.• Lead teams in creating consulting solution approaches.• Supervise the implementation of technological solutions, ensuring delivery on time and within budget.• Stay up to date on relevant technology trends to guide customer recommendations.• Promote a culture of innovation and technical excellence within the team.• Work closely with the legal team to ensure legal compliance

• Multi-industry portfolio leadership, responsible to deliver infra-structure services and guarantying the client satisfaction • Overall head of the delivery team, being also responsible for PTI and Gross Profit health. Member of signings pipeline board• Full outsourcing pre-sales, contract renegotiation and RFP solution proposal, being a trusted solution advisor, promoting new solutions, mobilizing engagement and delivery team, validating solutions as delivery perspective, developing cost cases• Client facing on C-Level and executive managers for clients like FIAT LATAM, Mercedes, Honda, Telefonica, WPP LATAM, Brasil Foods (BRF), Gerdau, FIS, Vale, 3M, Boa Vista, DOW LATAM, Sodexo, Whirlpool LATAM. Annual revenue ~ US$75M• Leadership of a team of almost 250 employees, onshore and offshore. Supporting clients on midrange and mainframe platforms, on premises or cloud (SO, DB, Middleware, BASIS, Backup/Restore, Monitoring, Automation, Network, Security, Cloud, AIOPs, Kubernetes), using ISO, ITIL and Agile as operation models• Strong cost management related to labor hours and non-labor hours, working close with managers and financial team• Leadership on deploying Agile framework, tools, and methodology, improving efficiency and productivity• Delivery Partner Executive team functional manager, managing their careers and developing their skills

• Leading almost 900 employees, as third-line manager, working on more than 140 Global Delivery projects (consulting services, process mapping, application development and modernization, transition and transformation), attending more than 100 clients from US and other geographies. • Some clients on that portfolio: Fluor, Nisource, DOW, Bank of America, Navistar, Alcatel, Accor, Alpargatas, Kaiser, American Express, Ameriprise, Hertz, Anthem, Coca-Cola , WellPoint• Supporting clients on midrange and mainframe platforms (Java, PHP, Python, C/C++, Web, Application Servers, Cobol, shell scripts, java scripts), using CMMi, DevOps and Agile as operation models• Client facing on C-Level, and negotiation with IBM Sr Executive of US accounts regarding Brazil projects and resources• Outsourcing pre-sales participation for new deals or contract renegotiation, validating solutions and cost cases, mobilizing delivery team on solution approval• Supporting, after engagement phase, on fulfillment and hiring of new positions • Cross-project coordination for multiple accounts• Leading client strategic processes / methodologies deployment and implementation of strategic projects• Compliance to IBM standards & methodologies or any other methodology requested by customer• Resource-optimizing across multiple projects to reduce cost, improve co-location, improve talent retention and quality of resources• Growing business & developing people, negotiating with US team for career growth• Capacity and Education Planning

• Acted as Enhancement Delivery Leader on MAPFRE Account (insurance industry) managing major and minor enhancements (projects), delivering over 50,000 hours of effort distributed on almost 100 professionals• Responsible for the transition of MAPFRE account to organizational model aligned with AAO TAC (software development factory)• Acted as Service Delivery Leader on multi-industry portfolio (Philips, Pepsico, Motorola, Sul America), delivering over than 10,000 hours of effort, managing a team with almost 40 professionals• Responsible for deployment of Project Management processes and disseminate PMI knowledge• Acted as delivery manager responsible to report issues and risks to Directors and Executives regarding critical deliverables• Responsible for monitoring the implementation of CMMi Level 5 processes• Responsible for a Cell Tests deployment with the objective of improve deliverables quality.

• Leadership of the Test Factory responsible for test execution for almost 80 domestic and global delivery projects with almost 300 professionals. Some clients on that portfolio : ITAU, Ambina, Santander, Telefonica, Mapfre, Oi, Sicredi, Fiat, TAM, TIM, Saraiva, DTV, Shell• Project management being responsible for test planning, monitoring and quality assurance of applications• Participation in processes transformation and CMMi deployment• Implementation of quality assurance processes bringing decrease of rework and increase of productivity• Operational management with the objective of training professionals, reduce costs and increase capacity to attend new demands• Responsible for internal projects to increase competitiveness and reducing costs based on replacement of 150 senior professionals by other juniors• Development of technical proposals, cost estimating and risk assessment