• Managed and implemented projects of various natures, including ERP (NetSuite) components and Business Process transformations. Projects include WMS, EDI and API integration with trading partners, e-commerce, and OTC streamlining.• Became a SME for projects when there was an experience gap at the company. As a WMS SME, corrected RMA process that obfuscated total warranty claims. Also created SOP to support the new process. • Train and mentor staff, both in and outside my team, to improve productivity and ensure a robust talent pipeline. Trained IT/IS staff in R and advanced Excel, increasing analytics capacity and timeliness. Trained OTC staff on ERP features to reduces processing time and increase accuracy.

Trained and mentored IT staff in L6S principles and practices to bridge analytics gap in department• Created Supply Planning tools that corrected purchasing to save at least $330k in holding costs• Designed Demand Planning; smoothing abnormal 2020 sales back into alignment with organic growth• Ran 3 NetSuite implementation projects transitioning to a data driven, paperless supply chain

Lead process improvement and change management for the supply chain organization• Successfully transformed company-wide KPI reporting to an automated process saving 0.7 FTE• Ensured consistency in KPI reporting by process improvement and standardization of criteria in manual reports• Mentored Jr. BAs in advanced SQL and data modeling to improve the quality of the talent pipeline

Managed ongoing reporting, new projects, and am a senior QlikView developer• Successfully managed and lead 2 reporting specialists to exceed SLA percentage by 2 pp• Created complex QlikView reporting, utilizing multiple calendars, for customer deductions allowing for trend analysis. Replaced manual reporting, saving $52k/year from external 3PL contractors• Created and managed testing procedure for upgrading QlikView from version 11.2 to 12• Managed and streamlined documentation audit to ensure all internal and external information was up to date.

Maintained and trained Lean thinking within and outside of team. Successfully supported SAP APO roll-out and Kraft Heinz integration projects• Created, trained, and maintained reporting that analyzed inventory to identify potential service cuts due to insufficient code life to improve CFR by 1.4 pp• Led enhancement of existing Root Cause Analysis tool to save 1.4 FTE• Provided analysis supporting goal setting for new metrics in CS&L and internally

Created a successful Lean culture of analytic thinking in our team. Led and developed several high-profile analytic tools that support Supply Chain• Conducted Excel training for over 50 people across the Logistics organization• Enhanced MRP Excel application to add consumption logic for Raw/Pack goods to communicate demand to suppliers. Saved 8 hours/week for the MRP group• Conducted analysis on CFR leading to changes in safety stock settings, which increased CFR and reduced inventory

Develop several high-profile tools and reports that support Product Supply informatics needs. From dashboards and root cause analysis support tools to data and KPI analysis, provides quality, timely, and pertinent information to all of Kraft Product Supply.

Successfully implemented Kraft's new position of the Chicago Bakery Vehicle Sizer by bridging SAP and APS systems to manage the bakery's Foodservice products.