Edme Christophe

Edme Christophe Email and Phone Number

Chief Operations Officer @ Quantum Leben AG
Rotterdam, ZH, NL
Edme Christophe's Location
Rotterdam, South Holland, Netherlands, Netherlands
Edme Christophe's Contact Details

Edme Christophe work email

Edme Christophe personal email

About Edme Christophe

Passionate for maximizing corporate and operational excellence through commercial competence and operational management. Proven record of successful customer experience and talent development. An inspirational leader with an entrepreneurial mindset and an aptitude to proactively identify risks and devise mitigation strategies. Adept in achieving unprecedented bottom and top-line results.What gets me exciting day in, and day out is the opportunity to work with great people in a congenial environment, nurturing high-quality, high-integrity relationships that drive the business forward with transparency and trust.My expertise includes Insurance Operations, Key Account Generation, Third-Party Management, Regional Account Management, Training & Development, and Team Leadership. I am described as a motivated leader with a pleasant personality and the highest standards of professionalism.What do I contribute to the bottom line of each employer? Maximize profitability by turning around underperforming areas. I operate with humility, integrity, transparency, and a client-focused approach.

Edme Christophe's Current Company Details
Quantum Leben AG

Quantum Leben Ag

View
Chief Operations Officer
Rotterdam, ZH, NL
Website:
quantumleben.com
Employees:
35
Edme Christophe Work Experience Details
  • Quantum Leben Ag
    Chief Operations Officer
    Quantum Leben Ag
    Rotterdam, Zh, Nl
  • Chubb
    Head Of Operations Europe - Consumer
    Chubb Feb 2023 - Present
    Rotterdam, South Holland, Netherlands
    • Serves as the bridge between IT and business, ensuring prioritization, in addition to operational accountability. • Spearheading the project focused on transferring customer service and experience function in-house from third parties. • Transformed the business line’s approach toward operations management by deploying effective project management strategies. Developing strategies to extrapolate the successful frameworks to additional lines of business for enterprise-wide optimization.
  • Chubb
    Head Of A&H Operations, Europe
    Chubb Apr 2021 - Feb 2023
    Rotterdam, South Holland, Netherlands
    • Improved customer turnaround timelines through process automation, enhancing positive customer experience.• Boosted employee engagement through transparent cross-functional communication and integrated process flows.• Established digital infrastructure to digitize customer touchpoints, enabling teams to predict accurate timelines and highlight areas for improvement.
  • Chubb
    Head Of Partnerships And A&H Operations Benelux
    Chubb Mar 2015 - Apr 2021
    Rotterdam Area, Netherlands
    • Boosted revenues significantly by influencing the underwriting approvals through strong alliances. Partnered with brokers strategically positioned to secure sizable business, contributing to increased revenues. • Achieved higher talent retention rates through empathetic leadership and effective career development strategies. • Responsible for optimising ancillary revenue streams for partner companies, by selling Chubb's embedded insurance products• Managed a team of 10 direct reports.
  • Chubb
    A&H Operations Manager, Benelux
    Chubb Apr 2011 - Mar 2015
    Rotterdam, South Holland, Netherlands
    • Spearheaded process improvement initiatives – the lean team delivered optimized service levels with enhanced turnaround times.• Led digitization efforts with robust project management strategies to fulfill business requirements. • Maximized the platform’s exposure with the clients for proactive involvement and seamless customer experience.
  • Self Employed
    Entertainment Consultant
    Self Employed Sep 2009 - Apr 2011
    • Created business plans and led the functional design of gaming sites.
  • Capgemini
    Business Analyst
    Capgemini Oct 2008 - Aug 2009
    • Spearheaded digital projects on eLearning in insurance SLAs.
  • Accenture
    Consultant
    Accenture Oct 2005 - Dec 2007
    • Contributed to the banking and insurance verticals, mainly at ING Group. • Handled large projects and established training for 3 companies within the group along with System Administration and SLA Design.

Edme Christophe Skills

Project Management Business Analysis Operations Management System Administration Strategy Direct Marketing Insurance Social Media Customer Service Management Customer Service Process Improvement Corporate Communications It Management Acceptance Testing Incident Management Management Business Process Improvement Account Management People Management Business Development Strategic Planning Marketing Perseverant Ict Consultancy Marketing Strategy Change Management

Edme Christophe Education Details

Frequently Asked Questions about Edme Christophe

What company does Edme Christophe work for?

Edme Christophe works for Quantum Leben Ag

What is Edme Christophe's role at the current company?

Edme Christophe's current role is Chief Operations Officer.

What is Edme Christophe's email address?

Edme Christophe's email address is ed****@****ail.com

What schools did Edme Christophe attend?

Edme Christophe attended Rotterdam School Of Management, Zuyd Hogeschool | Zuyd University Of Applied Sciences, Stedelijk Maastricht.

What skills is Edme Christophe known for?

Edme Christophe has skills like Project Management, Business Analysis, Operations Management, System Administration, Strategy, Direct Marketing, Insurance, Social Media, Customer Service Management, Customer Service, Process Improvement, Corporate Communications.

Who are Edme Christophe's colleagues?

Edme Christophe's colleagues are Bart Wiecherink, Boaz Dorgelo, Martin Kampik, Samantha Mcinroy, Timo Koers, Ewelina Chrabol, Christopher Hurford-Green.

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