Edmon Cruz

Edmon Cruz Email and Phone Number

Technical Support Officer @ PILIPINAS TELESERV INC.
san miguel, manila, philippines
Edmon Cruz's Location
Quezon City, National Capital Region, Philippines, Philippines
About Edmon Cruz

My Name is Edmon C. Cruz 28yrs old, I was a Marketing Volunteer for 2yrs when I was at my first course(ICT). I also have 3 months experience as a Technical Support Engineer in a BPO company called Inspiro-Munoz last 2019. I am currently a Technical Support Officer in Pilipinas Teleserv Inc. I am very dedicated to my job and willing to learn new things that's related to my field.

Edmon Cruz's Current Company Details
PILIPINAS TELESERV INC.

Pilipinas Teleserv Inc.

View
Technical Support Officer
san miguel, manila, philippines
Website:
teleserv.ph
Employees:
169
Edmon Cruz Work Experience Details
  • Pilipinas Teleserv Inc.
    Technical Support Officer
    Pilipinas Teleserv Inc. Sep 2022 - Present
    Quiapo, National Capital Region, Philippines
    Responsible in monitoring data center in times of duty.Responsible in examining data center switches, routers, servers and other equipment's condition.Responsible in investigating & troubleshooting computer networks fault in times of network failure.Responsible in ensuring company's computer network are working & healthy.Responsible in investigating, diagnosing, solving computer hardware faults, repairing equipment and replacing parts including UPS.Responsible in configuring/connecting workstation to Active Directory.Responsible in installing & configuring computer hardware, networks, printers,& scanners.Responsible in configuring computer IP's, gateway and DNS when needed.Responsible in troubleshooting, configuring or re-configuring Avaya phone when needed.Responsible in updating IVR announcements & configurations.Responsible in modifying agent's AVAYA Login ID's C.O.R through Avaya Site Administration.Responsible in updating/downgrading AVAYA phone's firmware and other modifications.Responsible in monitoring continues voice recording and locating accurate recorded voice from a certain extension number at VCLogCQC when error occurred at DClog servers.Managing stocks of equipment, consumables supplies etc.Support hundreds of workstations in times of duty or shift.
  • Inspiro
    Technical Support Engineer
    Inspiro Aug 2019 - Oct 2019
    Muñoz, Philippines
    My job was to fix the technical problems of the call center agents so they could continue working. The problems were usually about fixing the monitors, mouse, fixing the photocopy machine, troubleshooting the website they were using whenever they need help
  • Actec Caloocan
    Marketing Volunteer
    Actec Caloocan Jun 2012 - Mar 2014
    Philippines
    I was a marketing volunteer while taking up my vocational course at my school. Our job was to promote our school by posting flyers on the streets and doing seminars on high school students.

Edmon Cruz Education Details

Frequently Asked Questions about Edmon Cruz

What company does Edmon Cruz work for?

Edmon Cruz works for Pilipinas Teleserv Inc.

What is Edmon Cruz's role at the current company?

Edmon Cruz's current role is Technical Support Officer.

What schools did Edmon Cruz attend?

Edmon Cruz attended Sti College.

Who are Edmon Cruz's colleagues?

Edmon Cruz's colleagues are Lovely Anne Canuza, Angelica Panganiban, Cortez, Katherine O., Doris Mie Gonzales, Jm Soria, Crisanta Neri, Jennifer Lozada - Tino.

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