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Edmond Batchankwe Ndanji Email & Phone Number
DoIT UMBC - Information Technology Support Specialist
at
University of Maryland Baltimore County
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✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
DoIT UMBC - Information Technology Support Specialist
Location
Odenton, Maryland, United States
Company size
Who is Edmond Batchankwe Ndanji? Overview
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Quick answer
Edmond Batchankwe Ndanji is listed as DoIT UMBC - Information Technology Support Specialist at University of Maryland Baltimore County, a with 5523 employees, based in Odenton, Maryland, United States. AeroLeads shows a matched LinkedIn profile for Edmond Batchankwe Ndanji.
Edmond Batchankwe Ndanji previously worked as Software Engineer Intern at Cisco and Member at Colorstack. Edmond Batchankwe Ndanji holds Bachelor'S Degree, Computer Science from University Of Maryland Baltimore County.
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Email format at University of Maryland Baltimore County
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University of Maryland Baltimore County
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Profile bio
About Edmond Batchankwe Ndanji
I am a Junior studying Computer Science at UMBC, set to graduate in 2026. My passion lies in understanding complex systems. I currently work at the Division of Information Technology UMBC as a Tech Support Consultant, where I specialize in quickly learning and mastering different IT systems.One of my strongest skills is handling tough, abstract tasks under pressure. I love challenging myself and thrive in environments where I can learn new things and solve problems effectively.Looking ahead, I want to focus on software development. Creating or being part of a team that creates software that is user-friendly and enjoyable while maintaining robust security standards.
Current workplace
Edmond Batchankwe Ndanji's current company
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University Of Maryland Baltimore County
6 roles
Edmond Batchankwe Ndanji work experience
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Software Engineer Intern
Member
Doit Umbc - Information Technology Support Specialist
As an Information Technology Support Specialist, I conducted Python-based data analysis to forecast a 30% reduction in service calls, leading to the implementation of a comprehensive FAQ system. By utilizing Atlassian Confluence for knowledge management, I reduced response times by 18% and increased customer satisfaction by 15%. I also resolved an average of 25 technical issues per week, maintaining a 95% first-contact resolution rate and reducing escalations by 20%.
Undergraduate Tech Support Intern
In my role as an Undergraduate Tech Support Intern at the University of Maryland Baltimore County, I developed a Python-based Windows system management tool using Tkinter to automate IP reset, DNS flush, and system file checks. This tool significantly improved IT efficiency by reducing manual script execution time by 80% and integrating task scheduling with Windows Task Scheduler APIs.
Information Technology Consultant
Care For All Home Services, Llc.
As a consultant, I specialize in training employees to counter email cyber threats, recommending hardware solutions, and providing payroll and database support. My focus is on strengthening IT infrastructure and equipping teams to navigate and secure the digital landscape effectively.
Jan 2022 - Jan 2024
2 education records
Edmond Batchankwe Ndanji education
Bachelor'S Degree, Computer Science
Education record
FAQ
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What company does Edmond Batchankwe Ndanji work for?
Edmond Batchankwe Ndanji works for University of Maryland Baltimore County.
What is Edmond Batchankwe Ndanji's role at University of Maryland Baltimore County?
Edmond Batchankwe Ndanji is listed as DoIT UMBC - Information Technology Support Specialist at University of Maryland Baltimore County.
Where is Edmond Batchankwe Ndanji based?
Edmond Batchankwe Ndanji is based in Odenton, Maryland, United States while working with University of Maryland Baltimore County.
What companies has Edmond Batchankwe Ndanji worked for?
Edmond Batchankwe Ndanji has worked for University Of Maryland Baltimore County, Cisco, Colorstack, and Care For All Home Services, Llc..
How can I contact Edmond Batchankwe Ndanji?
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What schools did Edmond Batchankwe Ndanji attend?
Edmond Batchankwe Ndanji holds Bachelor'S Degree, Computer Science from University Of Maryland Baltimore County.
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