Edmond Liang Email & Phone Number

New York, United States

Jersey City, New Jersey, United States

At BetMGM, I am committed to maintaining the highest standards of risk management and fraud prevention, fostering trust among our customers and stakeholders. With a proactive mindset and a meticulous approach, I contribute to the company's ongoing success in the dynamic and challenging world of online sports betting and gaming.Key Highlights:-Proactively identify and investigate potential fraud incidents, utilizing advanced tools and techniques to detect and mitigate risks.-Develop and implement effective risk management strategies and controls to minimize losses and safeguard customer accounts and transactions.-Collaborate with cross-functional teams to conduct thorough investigations, gather evidence, and take appropriate actions based on findings.-Stay abreast of the latest fraud trends and industry best practices, continuously enhancing fraud prevention measures to stay ahead of evolving threats.-Analyze data and generate actionable insights to identify patterns, trends, and vulnerabilities, contributing to the improvement of fraud prevention strategies.-Ensure compliance with regulatory requirements and internal policies, playing a key role in audits and regulatory inquiries related to fraud and risk.-Foster a culture of vigilance and integrity, educating employees and customers on fraud prevention best practices and promoting a secure betting environment.

New York City Metropolitan Area

Passionate about driving business success through innovative media strategies, I am committed to fostering meaningful connections, delivering exceptional results, and continuously staying ahead in an ever-evolving digital landscape.· Established and operated a successful one-person media agency specializing in social media marketing, on-the-spot video creation, and high-impact strategies to target new business opportunities.· Leveraged extensive knowledge of media trends to generate increased sales and brand visibility for diverse businesses.· Developed and executed customized social media marketing campaigns, utilizing various platforms and techniques to maximize client engagement and reach.· Created on-the-spot videos to capture and convey compelling brand stories, fostering meaningful connections with target audiences.· Implemented data-driven strategies and analytics to optimize campaign performance, driving measurable results and return on investment.· Proactively stayed abreast of emerging media trends, industry best practices, and algorithm updates to ensure cutting-edge strategies and techniques.· Cultivated strong client relationships, delivering exceptional customer service and consistently exceeding expectations.· Managed end-to-end projects, including client consultations, content creation, campaign execution, and performance analysis.· Demonstrated strong business acumen, identifying and capitalizing on new market opportunities to expand client base and increase revenue.· Maintained a solid reputation for delivering creative solutions, meeting deadlines, and achieving tangible business outcomes.

Staten Island, New York, United States

At Richmond County Savings Bank, I consistently prioritized customer satisfaction and contributed to a positive banking experience. I take pride in my ability to handle diverse financial transactions with professionalism, integrity, and a strong commitment to meeting customer needs.• Processed customer transactions, including deposits, withdrawals, loan payments, and check cashing, while adhering to established policies and procedures.• Assisted customers with account inquiries, providing information on products, services, and promotions to meet their financial needs.• Maintained cash drawer accuracy by balancing transactions, counting and packaging currency and coins, and performing regular reconciliations.• Managed and monitored ATM activities, ensuring availability of funds and resolving any issues promptly.• Maintained confidentiality and security of customer information, following strict protocols to protect sensitive data and uphold privacy standards.• Collaborated effectively with cross-functional teams, including supervisors, colleagues, and other departments, to provide seamless banking services and address customer concerns.• Demonstrated proficiency in utilizing banking software and systems, effectively navigating customer accounts, and accurately recording transactions.• Stayed up-to-date with industry regulations and compliance requirements to ensure adherence to banking standards and procedures.

Brooklyn, New York, United States

Summer position, responsible for delivering great and friendly guest experiences. I prepared products according to operational and quality standards and serve them with enthusiasm in a clean fast-paced environment.