Edmond Thompson Email & Phone Number

Beaumont, Tx, Us

Beaumont, Texas, United States

• Respond to volunteer requests, questions, or general inquiries via email and phone in a timely fashion• Coordinate all trip logistics for volunteers. This includes being the point of contact for multiple volunteer groups in any given week: both volunteers currently on site and those registering for weeks or months in advance. • Accurately document all communications and logistics.• Use of volunteer management software including Formstack and Google spreadsheets.• Update and track volunteer information on Google documents used by multiple departments• Assess availability of volunteer work and schedule volunteer groups• Give orientations to volunteers• Give debriefings at the end of each volunteer experience• Encourage groups to stay engaged with Habitat for Humanity by returning to volunteer or spreading the work• Clearly communicate the enduring needs of our clients• Spend no more than 10% of the AmeriCorps service term engaging volunteers in fundraising efforts that support the fundraising goals of the AmeriCorps project.• Maintain updated records and routinely track volunteer information, including volunteer numbers, contributions and feedback.• Keep volunteers informed about upcoming Habitat for Humanity events• Maintain an energetic and positive attitude with volunteers and colleagues• Build partnerships with local businesses and community organizations to support fundraising efforts that support the goals of the AmeriCorps project.• Participate in outreach and planning for volunteer special events that support the goals of the AmeriCorps project.• Communicate with entire Habitat for Humanity team about the role, function and needs of volunteers

Vancouver, Canada Area

I lead various community events where I develop, implement and manage event activation plans that increase Vancity’s brand awareness, drive quality leads for member acquisition, and grow Vancity’s internal advocacy programs.• Hired, trained, and lead a team of 12 Brand Ambassadors that represent Vancity at over 100 community events a year• Oversaw events and sponsorships; overseeing contract negotiation, communications, marketing, project plan, and volunteer staff all within budgetary guidelines• Developed social engagement strategy for community events and train all staff on our community engagement approach• Was an active Diversity and Inclusion Alliance member with experience mentoring staff with diverse backgrounds and abilities• Effectively managed internal and external relationships for opportunities to partner and collaborate to deliver results for Vancity’s corporate level strategic priorities

South Burnaby

Provided comprehensive, financial and relationship-based advice to grow and maintain my portfolio of 400+ accounts. I used my in-depth product knowledge and my relationship building skills to increase sales in alignment with our members’ needs and Vancity’s business objectives. • Managed community initiatives for my branch’s region of 12 locations• Responded to technological change by leading the branch and teaching my members how to navigate a brand-new core banking system• Trained management and colleagues by coaching through product knowledge sessions

South Burnaby

Share branch and corporate level insights by being the first point of contact for members and business partners. I stayed abreast to community needs by leveraging relationships and aligning partners strategies with Vancity’s goals. • Managed the flow of 200+ members that would visit daily to the appropriate staff of 30+ colleagues• Provided detailed branch tours for members, staff, and community groups that highlights Vancity's history as a company and in the Burnaby community• Made sound referrals by understanding member needs and aligning it to the right product or service

Downtown Vancouver And South Burnaby

Focused on providing value to our members, where I exceeded my sales targets while helping my branch to achieve high customer satisfaction scores every quarter. • Trained all new hires to the branch though the new hire program• Selected as a Vancity Brand Ambassador, tasked with spreading the organization’s values-based business model at various community events and to internal employees• Appointed VISA Champion, responsible for educating employees of all VISA campaigns and addressing all customer inquiries

Whitehorse, Yt

I worked with a team of Aboriginal Youth Leaders to plan and execute day camp programs for youth aged 6 to 12 years old, reporting directly to the organizations Executive Director.• Organized and executed the summer day camp programs for two summers (2011 and 2012)• Planned weekly camp schedules• Managed groups of 6-12 camp participants• Operated the front desk on weeks without camps• Acted and attended meetings as the Youth Representative • Directed visitors to the appropriate department• Sorted mail and answered incoming calls

Bachelor Of Business Administration (Bba), Marketing/Marketing Management, General

Diploma In Marketing Management, Marketing/Marketing Management, General