As a privileged domain user with systems administrator rights, I serve as subject matter expert on Agile cross-functional teams. Specializing in Intranet application management, I provide technical expertise in desktop services, platform development, and report generation using Excel, SQL, and Power BI. Proficient in deploying on-prem and cloud-hosted applications, with expertise in monitoring client/server architectures, data warehousing, and decision support systems.Maintaining multi-site network operations and software applications, operating systems and regular maintenance. Managing assigned projects and program components to deliver services in accordance with established objectives. Responding to inquiries from staff, administrators, service providers, and site personnel to provide technical assistance and support. Supervising the administration of systems and servers to ensure availability of services to authorized users. Troubleshooting malfunctions of network services and software applications to resolve operational issues and restore services.