Edmund Johnson Email and Phone Number
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Edmund Johnson personal email
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As a results-driven technology and marketing leader, I possess extensive experience establishing company vision and executing projects to increase efficiency. I specialize in analysis of new and emerging markets to identify opportunities for growth and collaboration. I have demonstrated success identifying complex business challenges and implementing technology strategies, solutions, and process improvements. My focus is blending new technology into enterprise platforms and leveraging data analytics to drive operational efficiency.Areas of expertise include:• Process Optimization• Enterprise Architecture• Technology Rationalization • Integration Strategies• Innovation Incubation • Infrastructure Modernization • Security Governance• Contact Center Management• Master Data Management (MDM)Dev-Ops | Customer Relationship Management (CRM) | Master Data Management (MDM) | Cybersecurity | Marketing Automation | Customer Data Platform (CDP) | Contact Center / IVR | Software Development | Agile Methodologies | Cloud Computing | Software Project Management | Requirements Gathering & Analysis | Business Process Management (BPM) | Solution Architecture | Service-Oriented Architecture (SOA) | Disaster Recovery | Web Services | Data Warehousing | Software Development Life Cycle (SDLC) | Information Security Management | System Administration | Identity & Access Management (IAM) | SharePoint | Software as a Service (SaaS) | IT Risk Management & Security Assessments | Software Development Security | Enterprise Risk Management (ERM) | Procurement/Business Spend Management (BSM) | Commission & Licensing Systems | E-Signature | Compliance
Skillsoft
View- Website:
- skillsoft.com
- Employees:
- 3180
-
Lead Enterprise ArchitectSkillsoftMission Viejo, Ca, Us -
Enterprise ArchitectSkillsoft Aug 2023 - PresentNashua, New Hampshire, UsProviding consultative guidance and leadership to accelerate corporate growth by improving both technology and process. Responsible for evolving the strategic North Star Initiative from concept to implementation. • Building out Enterprise Architecture Practice with as-is diagrams and identifying challenges.• Establishing approach and guiding principles for future Integration Platform• Adding Platform Engineering to Salesforce• Identifying existing risks and improvements around security and compliance• Managing vendor selection around business capabilities like Contract Lifecycle Management (CLM), Environment Social Governance (ESG), and other tools. -
Principal Enterprise Architect And StrategistFull Torque Consulting Dec 2022 - PresentIrvine, California, Us -
Senior Vice President Marketing TechnologyPennymac Loan Services, Llc Apr 2021 - Jan 2023Westlake Village, California, UsDrove marketing technology creation supporting multiple divisions in the marketing, lead conversion, and origination of mortgages. Strategized and developed a marketing technology ecosystem leveraging marketing data intelligence, lead and sales management, and integrations to streamline the sales process. Built the organization from the ground up to support all sales and marketing. Managed an annual budget of $9M and oversaw technical management, architecture, and governance of all work.• Modernizing a mortgage sales process to a customer centric Salesforce solution.• Designed a serverless cloud-based integration platform that integrated 18 enterprise systems.• Re-engineered an Agile process the improved backlog handling and improved testing across teams• Architected a lead processing pipeline to accept leads from a growing list of sources • Developed Marketing Cloud strategies to build deepen customer relationships• Identified customer segments and leveraged findings in marketing and call scripts; • Built near-time data feeds to hubs to provide enterprise reporting • Established an integrated predictive dialing platform, and increasing call efficiency by 50% • Implemented a MDM solution to ensure customer centricity inside of Salesforce.• Optimized testing to reduce defects found in User Acceptance Testing by 75%.• Expanded the team from 10 to 120 resources in three months -
Assistant Vice President Of Enterprise Architecture (Corporate)Pacific Life Jul 2018 - Jan 2021Newport Beach, Ca, UsEvolved and standardized technology across the corporation and developed technology modernization strategies to digitally transform business processes and enable future growth. Mentored and coached architects from all divisions in the company. Managed Salesforce, AWS Connect and a SaaS-based Contact Center, pension-risk transfer and stable value strategy launches, treasury transformation, and cross-organizational projects. Led an enterprise architecture board, established a cross-divisional board of architects, and authored standards around SaaS, BPM, enterprise software, and best practices for Security Office. • Identified new initial cases for marketing, sales, and services, leading to vision strategy for customer experience on sales and service on single instance across divisions. • Led architecture, security posture, review board, and deployment strategy for CRM • Managed product selection and project oversight for AWS Connect • Led the technology assessment for launch of new division • Built out technology/operations strategy to modernize treasury• Partner with executive team to identify challenges and build roadmaps for key challenges• Completed a wide range of projects for Coupa (procurement, Archer (Integrated Risk Platform), DocuSign (eSign), ServiceNow, and compliance projects, including CCPA and Patriot Act. -
Assistant Vice President, Architecture Life DivisionPacific Life Mar 2014 - Jul 2018Newport Beach, Ca, Us➤Led the development future operating model for wholesalers to improve their engagement with financial advisors➤Created the future state strategy for customer service to bring efficiency and improved customer service➤Introduced Robotic Process Automation (RPA) and built the COE to extend investment➤Championed eSignature technology and helped develop roadmap to extend into the rest of division➤Developed a call center to support an innovation project combining Salesforce and virtual call center➤Participated on the business innovation teams to develop and evaluate new technology to improve the selling and underwriting of life insurance➤Represented Pacific Life on partner's Customer Advisory Boards ensuring future releases align with Pacific Life's long term objectives -
Chief Architect Waves ProgramPacific Life Apr 2015 - Aug 2017Newport Beach, Ca, Us➤Extended the investment of Prime Initiative to the rest of the company ➤Improved efficiency allowed for 20% growth with reduction of current staff➤Developed a correspondence wizard that allowed automated correspondence to be customized. (resulted in 90% time savings)➤Introduced rules engine to perform calculations that allowed business greater ownership in solution➤Integrated CRM and New Business processing system to give wholesalers full visibility of pending cases.➤Extended MunichRe AllFinanz underwriting solution to support more complex underwriting -
Chief Architect Prime ProgramPacific Life Mar 2011 - Aug 2014Newport Beach, Ca, Us➤Participated in the planning stages and helped build the vision for Prime➤Designed a new business workflow that resulted in over 50% savings➤Introduced and implemented DocuSign to Pacific Life➤Designed a portal partnering with design firms and oversaw the implementation of it.➤Partnered with MunichRe AllFinanz to bring their underwriting engine to the US and developed the requirements for the underwriter workbench -
Enterprise ArchitectPacific Life Jul 2000 - Mar 2014Newport Beach, Ca, Us➤Developed .NET Enterprise library➤Designed and oversaw the implementation of the division’s dev/test lab.➤Developed and architected the EAI implementation➤Designed the disaster-recovery infrastructure for the division➤Created a Web Service Proxy to support API Integrations➤Mentored developers and teams in best practices for secure code and leverage our enterprise library➤Architected the Financial Advisor including the security model for controlling access to policies ➤Architected the commission system to identify missing components and integrations -
Architect For Inforce Workflow ProgramPacific Life Nov 2007 - Oct 2008Newport Beach, Ca, Us➤Led the design and implantation of the new workflow to process service requests➤Design allowed geographic distinct locations to work➤Resulted in 17% labor savings➤Created an integrated solution between FileNet, Captiva, and DST AWD.➤Managed a team of 6 developers (employee and consultants) -
Manager Of Core TechnologiesOcwen May 1999 - Jul 2000West Palm Beach, Florida, UsCreated patented B2B platform that integrated mortgage companies with their service providers. Developed complex integration architecture supporting mainframe, Unix, and windows integrations. -
Staff EngineerIbm Jun 1995 - May 1999Armonk, New York, Ny, UsDeveloped software tools to be used by developers including libraries to build UI and tools to understand mainframe applications. Developed and implemented go-to market strategy for tools to solve Y2K and improve productivity developing COBOL/PL1 code on mainframe.
Edmund Johnson Skills
Edmund Johnson Education Details
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Uc San DiegoComputer Science
Frequently Asked Questions about Edmund Johnson
What company does Edmund Johnson work for?
Edmund Johnson works for Skillsoft
What is Edmund Johnson's role at the current company?
Edmund Johnson's current role is Lead Enterprise Architect.
What is Edmund Johnson's email address?
Edmund Johnson's email address is ed****@****usa.com
What is Edmund Johnson's direct phone number?
Edmund Johnson's direct phone number is +194973*****
What schools did Edmund Johnson attend?
Edmund Johnson attended Uc San Diego.
What are some of Edmund Johnson's interests?
Edmund Johnson has interest in Exercise, Home Improvement, Reading, Gourmet Cooking, Food, Home Decoration, Health, Cooking, Electronics, Outdoors.
What skills is Edmund Johnson known for?
Edmund Johnson has skills like It Strategy, Software Development, Soa, Integration, Enterprise Architecture, Business Intelligence, Software Project Management, Sdlc, Enterprise Software, Cloud Computing, Architecture, Agile Methodologies.
Who are Edmund Johnson's colleagues?
Edmund Johnson's colleagues are Linh Nguyen, Averal Lourenco, G Rajesh Kumar, Michael Mccaffrey, Ally Trotter, 🌇michael Walters, Helen (Young) O'callaghan.
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