Edmund L. Email & Phone Number

Singapore

Singapore

Inside Sales ManagerN3 | 04/2018 – 09/2019Inside Sales Manager managing the APJ region for IBM Campaign, primary focus on managing sales team/pre sales selling cloud solution & Storage system. • Hire, coach, and develop a motivated and hardworking team of Sales Reps to deliver against your sales goals• Invest in recruiting and growing the best talent, set employees up for a great onboarding experience, and provide candid feedback for continuous development.• Create a valid business planning, execute and adjust based on market changes• Coordinate all the actors in these leads: Partners, distributors, Client, etc • Regularly attend End User sales appointments with Channel Partners• Build a strong pipeline based on existing customers and new business creation• Maintain strong relationship with partners at all levels. • Provide regular pipeline updates and lead generation activity reports • Drove inside sales team and company closure by developing and strengthening relationships with industry partners and potential clients.• Achieved established KPI for company, team and individual performance through teamwork and focus on customers.• Provide analysis of program performance and present strategic recommendations to client and senior management to maximize effectiveness of the program • Coordinate with partner, sales teams and sell through the organizations to the end users. • Responsible for performance reviews and create employee development plans • Coached and promoted high-achieving sales employees to fill leadership positions with qualified staff. • Identified opportunities for growth within each quarter and collaborated with sales teams to reach sales goal.• Monthly Visit to Partner/Vendor for cadence, ensuring effectiveness towards deal closure and provide addition assistance in client negotiation.

OCM Ventures Singapore Pte Ltd - Regional Sales Manager 08/2014 - 03/2017 Regional Sales Manager driving forex company, with a 5% growth monthly, driving a team of 20.• Manage sales team to achieve and exceed monthly sales targets• Develop and ensure standard operating procedures are in place• Investigating into customer's complaints and rectifying the problems by coming up with recommendations of possible actions and solutions

Efusion Solution Pte Ltd - Assistant Sales Manager 07/2011 - 03/2014 Oversee the credit card and loan team with a total of 60 headcount, managing team leader and tele caller concurrently, overturn the business with 250% net growth• Handle escalated calls from telesales staff and assist in investigating complaints• Ensure profitability in P&L Book• Strategic planning

Singapore

ServiceSource International - Inside Sales Representative 10/2010 - 06/2011 • Responsible for Corporate accounts in ASEAN region• Account for weekly pipeline forecasts and reports• Establish relations with key decision makers, as well as distributors, corporate partners, and resellers

Singapore

Standard Chartered Bank - Business Development Manager 08/2009 - 06/2010 • To acquire new customers corporate accounts.• Daily activities involve speaking directly to key decision makers of companies

Singapore

Citibank Singapore Limited - Acquisition Officer 03/2004 - 07/2009 • Coaching new staff • Selling full banking product• Assist Product Manager with processes and marketing improvements via frequent meetings with management

Sales Management & Marketing, Sales Mangement

Secondary, N Level