Edna Aloyce

Edna Aloyce Email and Phone Number

Country Manager @ FXPesa
Dar es Salaam, Tanzania
Edna Aloyce's Location
Nairobi County, Kenya, Kenya
About Edna Aloyce

Results-driven Vice President of Sales ,Retention with 5+ years experience .Aproven track record of exceeding sales targets and optimizing client relationships. Adept at implementing retention strategies to ensure customer satisfaction and long-term partnerships. Skilled in identifying opportunities for upselling, cross-selling, and delivering exceptional customer service. Proactive leader with excellent communication and negotiation skills.Leveraging 5+ years of experience in the sales industry, I excel in understanding client needs, implementing strategic solutions, and exceeding revenue targets. Known for my adeptness in negotiating contracts, resolving issues, and providing exceptional customer service, I thrive in dynamic environments.With a passion for client success and a keen eye for opportunity, I am committed to delivering measurable value and fostering mutual growth.

Edna Aloyce's Current Company Details
FXPesa

Fxpesa

View
Country Manager
Dar es Salaam, Tanzania
Website:
fxpesa.com
Employees:
118
Edna Aloyce Work Experience Details
  • Fxpesa
    Country Manager
    Fxpesa
    Dar Es Salaam, Tanzania
  • Egm Securities
    Vice President Of Sales Retention
    Egm Securities Jan 2024 - Present
    Nairobi County, Kenya
    Key Responsibilities:● Monitor and manage risk factors associated with high net worth clients' investments and financial activities.● Build and maintain strong relationships with high net worth clients, understanding their financial goals, preferences, and concerns.● Provide regular reports and updates to senior management on retention metrics, sales performance, and key initiatives● Monitor competitor activities and industry trends to stay informed and adapt… Show more Key Responsibilities:● Monitor and manage risk factors associated with high net worth clients' investments and financial activities.● Build and maintain strong relationships with high net worth clients, understanding their financial goals, preferences, and concerns.● Provide regular reports and updates to senior management on retention metrics, sales performance, and key initiatives● Monitor competitor activities and industry trends to stay informed and adapt retention strategies accordingly.● Conduct in-depth analysis of client portfolios, identifying opportunities for optimization and growth.● Analyze sales data and customer feedback to identify trends, opportunities, and areas for improvement.● Communicate regularly with clients to provide updates on market trends, investment performance, and relevant financial information. Show less
  • Egm Securities
    Senior Retention Account Manager
    Egm Securities Jan 2022 - Present
    Nairobi, Kenya
    Key Responsibilities:● Developing and maintaining key client relationships, resulting in a reduction in churn rate.● Maintaining and strengthening relationships with existing clients.● Understanding client needs, ensuring customer satisfaction, identifying opportunities for upselling or cross-selling.● Analysing account performance, creating retention strategies, and collaborating with cross-functional teams to meet client expectations and achieve sales… Show more Key Responsibilities:● Developing and maintaining key client relationships, resulting in a reduction in churn rate.● Maintaining and strengthening relationships with existing clients.● Understanding client needs, ensuring customer satisfaction, identifying opportunities for upselling or cross-selling.● Analysing account performance, creating retention strategies, and collaborating with cross-functional teams to meet client expectations and achieve sales targets.● Resolving issues to retain clients. Show less
  • Egm Securities
    Senior Acquisition Account Manager
    Egm Securities Jun 2021 - Present
    Key Responsibilities:● Driving business growth through strategic client acquisition.Leveraging a comprehensive understanding of market trends and customer needs.● Identifying and securing new business opportunities.● Developing tailored solutions, and exceeding sales targets. ● Collaborating and effective communicating between cross-functional teams to create long lasting client relationships.
  • Egm Securities
    Acquisition Account Manager
    Egm Securities Aug 2019 - Present
    Kenya
    Key Responsibilities:● Developing and executing targeted outreach campaigns, expanding the client portfolio by identifying and onboarding high-value accounts.● Leading the acquisition strategy, successfully securing key partnerships that result in an increase in revenue.● Collaborating cross-functionally with sales, marketing, and product teams to ensure seamless integration of new clients and optimize overall customer satisfaction.
  • Kipepeo Group Of Hotels
    Customer Service Specialist
    Kipepeo Group Of Hotels Jun 2012 - Oct 2013
    Nairobi, Kenya
    Key Responsibilities1. Filled employee details2. Created New employee in the Oracle Database3. Updated the system of Employee new line managers and duties in the occurrence of a change4. Conducted follow up for various employee requests on the Service Management5. Trusted with Confidential Expatriate document for the office.

Edna Aloyce Skills

Leadership Management Relationship Building Data Analysis Social Customer Support Business Development Help Desk Front Office Support Email Support Inbound Phone Support Customer Service Live Chat Support Back Office Operations Sales Data Entry Outbound Phone Support

Edna Aloyce Education Details

Frequently Asked Questions about Edna Aloyce

What company does Edna Aloyce work for?

Edna Aloyce works for Fxpesa

What is Edna Aloyce's role at the current company?

Edna Aloyce's current role is Country Manager.

What schools did Edna Aloyce attend?

Edna Aloyce attended The Chartered Institute For Securities & Investment (The Cisi), The Chartered Institute For Securities & Investment (The Cisi), University Of Nairobi.

What skills is Edna Aloyce known for?

Edna Aloyce has skills like Leadership, Management, Relationship Building, Data Analysis, Social Customer Support, Business Development, Help Desk, Front Office Support, Email Support, Inbound Phone Support, Customer Service, Live Chat Support.

Who are Edna Aloyce's colleagues?

Edna Aloyce's colleagues are Wordluck Trading Academy, Caleb John, Wanjiku Ng’ang’a, Cyrus Kyuli, Patrick Katiwa, Amani Leonard, Daniel Muasya.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.