Management of the documentary part of the export process to different destinations, full container and Break Bulk.Ensure compliance of documents in accordance with legislation and requirements relevant to each destination.Management with areas to meet shipping deadlines and subsequently send originals.Focal point in the interfaces between forwarders, shipowners, back office and customers in resolving non-conformities to carry out the bureaucratic process within current legal and commercial standards.

After-sales customer service.-Management of orders received via system and manual for automotive parts and parts for distribution companies.- Daily portfolio follow-up to ensure on-time delivery and identify delays, processing failures, as well as provide advances and postponements.- Coordination of orders for imported material with the planning and foreign trade areas to ensure that deliveries occurred on time.- Scheduled billing alignment carried out together with the field salesperson and later with the client in monthly meetings. - Control of revenue goals x achieved as well as taking actions to achieve the objectives.

Responsible for dispatching exported material by air, road and sea.-Inclusion of 6-month demand and 3-month firm demand for factory planning and production- Monitored production to ensure that orders would be shipped on time- Carried out transport reservations for air and sea shipments with transport agents and scheduled road collections with transport companies.- Issued the DUE via Siscomex as well as all relevant documentation in Foreign Trade proforma invoice, commercial invoice, packing list, checked transport documents (hawb, BL) in accordance with the agreed commercial terms, and arranged for the documentation to be sent to the destination.- Controlled and sent documentation to the financial area to close the exchange

-Issuance of purchase orders via SAP for imported items, contact with international suppliers, follow-up regarding dispatch of goods on time and necessary adjustments.-Transport logistics for cargo consolidation aiming to optimize costs, freight quotation with cargo agents in the air and sea mode,-Boarding instructions for the agent and clearance instructions for the broker, analysis and verification of documents for boarding and release.-Issuance of invoice via EMS - Totvs-Request and monitoring of special shipments via courier-Special customs processes, temporary import, temporary export of materials for repair, import and export of dangerous cargo.-Issuance of commercial invoice, packing list, Follow up of the export process from collection to delivery of the material at the destination.-Generation of performance Kpi’s; Contact with carriers, cargo agents and forwarders.

Import Asia, Europe, USA:Issuing purchase orders for international suppliers, including: raw materials and finished products; Change, inclusion and cancellation of PO.Purchase order follow-up in order to guarantee the delivery time from placing the order until the material arrives at the warehouse.Instruction to the supplier prior to boarding, Import licence request, document checking and boarding release. Clearance instructions (NCM, description of the goods, and special import regime)Generation of KPIs, including: Supplier service level, transit time and performance assessment of dispatcher and freight agent.Weekly meetings with suppliers to solve problems and improve flow and delivery times.Feed the system with process status and material availability for the Customer Service, Marketing and Commercial areasPreparation of monthly presentation to disseminate results obtainedExport:Analyze orders in the backlog, plan and control the production flow for shipment to the factory, release of shipments, scheduling collection with carriers.Prepare the necessary documentation required for customs clearance of materials (invoice, packing list, C.O).Coordinate shipment through contact with carriers, cargo agents, suppliers and customs broker.Planning: Stock level control, order generation via SAP.Analysis and positioning regarding complaints from internal and external customers.Follow-up of orders with suppliers from shipping to dispatch of material, weekly meetings to prioritize critical orders and solve problems. Customer Service for internal areas, the evolution of imports and availability of material for invoicing.